The Chicago Zoological Society (CZS) has a variety of positions available at Brookfield Zoo, including full-time, seasonal and college work experience opportunities. The Society is a preferred employer and there are many perks to working here! CZS values its employees and strives to provide a work environment that is challenging and rewarding.
Equal Opportunity/Affirmative Action Employer M/F/D/V.
If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the Full Position Title and Requisition ID# in the subject line to: greatjobs@czs.org.
- If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.
- If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the Requisition ID# in the subject line each time.
- Voluntary Self-Disclosure form
All full-time positions require a valid driver’s license. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.
Current job openings include:
Vice President, Marketing
Requisition ID#: 966KL
The Chicago Zoological Society-Brookfield Zoo has an exciting opportunity for an experienced executive-level person that will oversee and manage Marketing staff and marketing operations.
Responsibilities: Develop procedures, protocols, and systems to ensure effectiveness and efficiency of operations. Interview, hire and supervise assigned employees. Develop a multi-year strategic marketing plan as part of an integrated institutional strategic plan geared to the long-term advancement of the institution. Develop and implement annual fiscal year marketing plan and operating budget to achieve marketing goals and financial and audience objectives. Develop, direct, manage, and control resources to ensure quality and timely execution of plans. Work closely with senior managers in the Advancement Unit to assure open communication and effective coordination of efforts. Direct the development and implementation of a comprehensive marketing program to achieve long-term and short-term goals and objectives, including those related to attendance, revenues, and strategic brand positioning and external awareness of the Chicago Zoological Society and Brookfield Zoo. Working collaboratively with appropriate other departments, plan and execute a comprehensive, modernized admissions pricing system and monitor the system on a regular basis to determine its effectiveness with budgeted objectives. Plan and direct comprehensive promotions program (advertising, in-park special events, marketing outreach, etc.) and channels of distribution (vendors, marketing-related outreach programs, tourism, etc.) assuring these drive attendance, revenue, and overall awareness of the Society and Brookfield Zoo. Working closely with Guest Services and Development staff, actively pursue and assist in the development of new marketing-related sponsorships. Pursue grant opportunities to support marketing initiatives and programs. Negotiate contracts in accordance with Society policies and oversee contract execution and administration. Review key contracts, partnerships, and details in advance with Sr. VP of Institutional Advancement. Manage key internal and external relationships, including advertising agency relationship and related activities. Conduct and report on annual evaluation of ad agency performance and effectiveness, including appropriate quantitative and qualitative evaluation. Oversee market research activities and investigation of market and audience trends and conditions on both a local and national level to provide meaningful analysis and data needed for management decision making. Integrate findings and results into marketing plans and activities and other organizational activities as appropriate. Evaluate and promote possibilities for improved and expanded marketing, make appropriate recommendations, and plan accordingly. Collaboratively work with other departments on product development efforts, signage, in-park promotions, publications, and other department marketing needs in terms of imaging, positioning, and packaging. Oversee website administration and maximize use of the website and social media to promote the Chicago Zoological Society, its activities, and Brookfield Zoo as a destination. Ensure a robust, vibrant website that promotes the Society’s conservation ethic and activities and that communicates about the Society’s many programs and offerings.
Requirements: Master’s degree in Marketing or equivalent combination of training and experience required. Minimum 10 years directly relevant marketing management experience including 7+ years at a senior management level overseeing staff, resources, and marketing operations required. Experience at a non-profit cultural attraction with an educational and/or cause-related mission strongly preferred. Demonstrated experience developing strategic marketing plans and programs, developing and managing budgets, and producing high-quality deliverables within stated timeframes required. Demonstrated track record and competence in all aspects of marketing including marketing, market research, promotions, advertising, sponsorships, and special events required.
Accounting Clerk (Seasonal)
Assist accounts payable staff with daily processing of invoices including, but not limited to, matching vendor invoices to purchase orders and other documents and entering invoices into the financial system. Open, sort and process department mail, including assigning vendor numbers to vendor invoices. Filing voucher packages, vendor statements, vendor w-9 forms and other miscellaneous documents. Assist accounts receivable staff with daily processing of customer invoices including, but not limited to entering information from catering documents into the financial system. Assist accounts receivable staff with miscellaneous reconciliations including, but not limited to, reconciliation of credit card transactions. Assist with journal entry input into financial system. High school diploma or equivalent combination of training and experience required. Some college with accounting coursework desired. Experience in accounts payable, accounts receivable or bookkeeping is strongly preferred, but not required. Part-time hours, three days a week for a total of 12 hours a week (prefer Mon/Wed/Fri). Starting salary $11.25 per hour.
- Accurate basic math skills required.
- Eye for detail, completeness and accuracy required.
- Basic computer skills required, preferably in Microsoft Excel.
- Accurate data entry skills required.
- Ability to maintain confidentiality of privileged information. Spanish fluency a plus, but not required.
Temporary Keeper – Veterinary Services
Requisition ID#: 964MB
This position contributes to the success of the Chicago Zoological Society by providing experienced technical and medical support to the veterinary staff for the care provided to the animal collection and hospitalized patients. This position also assists the Veterinary Services Department and the Chicago Zoological Society in creating innovations and excellence in conservation leadership and animal welfare by enabling the Veterinary Services Department to meet the most current standards for specialized veterinary care.
Responsibilities: Assist in preparation for surgical procedures and assist veterinary staff in performing surgical procedures. Assist in performing cleaning, disinfection and sterilization of the surgical suite, surgical instruments, and equipment. Under direction of Lead Keeper/Assistant Lead Keeper, create and maintain accurate medical record documentation that is required during an animal procedure or prescription request. Communicate regularly with hospital supervisors/managers regarding animal medical and husbandry management including, but not limited to, medical procedures, nutrition, training, and behavioral enrichment. Assist in maintaining drug and medical supplies and inventory maintenance. Maintain current pharmacy, treatment areas, animal, and equipment inventory as directed. Under direction of Lead Keeper/Assistance Lead Keeper, assist with accurately dispensing and recording medical prescriptions. Administer medications and vaccinations as directed by veterinarians. Assist in the operation and maintenance of radiographic equipment. Conduct diagnostic radiography, including positioning of the patient, exposure, and development of radiographs. Under close supervision of associate veterinarians and veterinary technicians, maintain and monitor anesthesia, including the operation of inhalation anesthesia equipment and patient monitoring devices. Assist in reporting maintenance needs and perform minor maintenance tasks. Under necessary conditions, assist with sample preparation, clean animal enclosures, pools, and service areas as required. Order, prepare, and distribute food as required. Monitor guests to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Other related duties as assigned.
Requirements: Graduation from an AVMA certified school of veterinary technology preferred or equivalent combination of training and/or experience required. Animal care facility, farm, or equivalent experience required. Experience working with zoo/exotic animals and animal keeper experience is desired. Relevant experience working at the Chicago Zoological Society a plus (includes CZS employment, volunteer, and/or intern experience). Technical skills are required including proficient restraint, sample collection techniques, patient monitoring, and intravenous catheter placement with domestic animals required and preferable with exotic animals. Ability to learn infection control and quarantine practices. Current knowledge of veterinary medical practices, animal anatomy and physiology, basic pharmacology and principles of anesthesia required. Knowledge of natural history, principles of animal behavior and husbandry preferred. Must be able to work with animals safely. Knowledge of sterile techniques and surgical equipment cleaning and sterilization required. Under direction must be able to deliver various medications through standard practices. Solid communication and interpersonal skills required. Must be capable of dealing with emergencies calmly and efficiently. Good decision-making skills and sound judgment required. Must demonstrate proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions. Demonstrated ability to take initiative in identifying and solving problems, recommending ideas and viable suggestions to improve operations. Incumbent must demonstrate the ability to accurately perform job duties. Must be able to maintain confidentiality with regard to animal matters, personnel and other privileged information. Incumbent must represent the Society in a professional manner at all times. Incumbent is responsible for the safety of guests, animals, employees, interns, volunteers, etc., as instructed. Must be alert to hazards and potential hazards and take action to remedy or report these as appropriate. Incumbent must possess a genuine interest in animals and their welfare. Must work cooperatively and follow appropriate communication channels. Must possess ability to adjust quickly to changes. Must understand, or quickly acquire understanding of how department interfaces with Society-wide operations. Incumbent must possess or acquire knowledge of Chicago Zoological Society, the mission, policies and procedures, and incorporate into daily job responsibilities. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This is a full-time, temporary position with shifts which may include weekends, holidays, and evenings. Hourly Rate: Keeper Aide $20.44
Assistant Lead Custodian
Requisition ID# 921JC
Responsibilities: The Assistant Lead Custodian is expected to perform a variety of duties which may include, but are not limited to the following. Specific assignments will vary depending upon operating needs, the nature of the work performed, and/or specific areas(s) assigned. Supervises and performs major Custodial Department functions. Supervises and performs general park duties as necessary to meet operating needs and requirements. Duties include, but are not limited to: building vestibule clean-up, floor cleaning, stripping and sealing; wall and ceiling cleaning, public restroom cleaning, sanitation, and restocking; graffiti check and removal; minor restroom repairs and maintenance; stock room maintenance; carpet cleaning and spot removal; maintenance of equipment and tools; and other janitorial duties as assigned. Supervises and employs the safe and correct selection, use and disposal of Custodial chemicals and media, various hand tools such as brooms, mops, buckets, dusters, etc., or other tools as assigned, and the safe and correct use of small power equipment such as vacuum cleaners, scrubbers, pressure washers, electric cart, or other required power equipment and pick-up trucks and electric carts and other equipment as assigned. Cooperates with and provides input to the Custodial Services Manager in the evaluation of performance of Senior Custodians and other assigned staff. Documents commendations for exceptional performance and/or failure to meet performance standards or other problems in a timely fashion. Leads, recognizes and motivates Senior Custodians and other assigned Custodial staff. Models zoo values and sets a professional example for staff. Train new hires in assigned duties as required. Performs daily inspection of assigned areas, including responsibility for public safety. Advises Custodial Services Manager of necessary repairs, unfinished tasks, or other noted problems or items needing attention as necessary to adequately maintain assigned area(s). Maintains complete and accurate work records, including overtime worked and refused, and other data as required. Responsible for monitoring adherence to safety practices and standard safety procedures, including the use of safety equipment. Reports deviations to Manager, Custodial Services. Informs and assists the public as required. Maintains an awareness of park schedules and activities to provide information to the public as necessary. Demonstrates ability to interact effectively with zoo guests, including formal and informal tours and information sessions as required. Cooperates with Custodial Services Manager in developing standard operating procedures and performance standards for programmatic areas, including assisting with their implementation; and scheduling daily and special projects, and provides input and suggestions with respect to work scheduling and prioritization. Assists and participates constructively in all departmental activities, including irregular and emergency assignments. Organizes required work, materials and equipment for assigned projects as required. Fosters and maintains a cooperative team environment within assigned work group and among department co-workers. Demonstrates ability to interact and work cooperatively with other departments. Demonstrates working knowledge of Animal Collection, its needs, and requirements for assigned function(s). Demonstrates understanding of the goals of Guest Services group. Provides excellent internal and external customer service to other departments and staff in order to fulfill departmental and zoo goals and objectives. Assists and/or temporarily relieves other Lead and Assistant Lead Custodians in functional and/or daily park preparation activities. Interacts and facilitates communication with internal and external clients, including but not limited to; staff, guests, vendors and contractors. Documents the work and performance of vendors and contractors as appropriate. Provides support and service for special projects and zoo events as assigned. Supervises and performs appropriate tasks in accordance with the established Incident Response plan. Leads and directs others to respond appropriately. Responds immediately to animal emergencies and assists with husbandry needs under the direction of Animal Collection personnel. Assures work, equipment, work areas, and self represent the zoo in a safe, clean, professional and orderly manner at all times. Supervises the shares responsibility with other department Leads and Assistant Leads in maintaining equipment in proper operating condition as primary operators and assigners. Trains employees in the proper use of assigned equipment. Other related duties as assigned. Requirements: High School diploma or equivalent combination of training and/or experience required. Four years relevant custodial experience including a track record of increasing levels of responsibility and independence required. Supervisory experience highly desired; experience directing or overseeing work programs highly desired. Proficiency in the operation and maintenance of all types of custodial equipment, including but not limited to; hand tools, power equipment such as strippers, scrubbers, pressure washers, vacuum cleaners, etc. Ability to lead, motivate and direct teams. Good organizational skills required. Ability to work with minimal supervision. Good communication skills required, including the ability to read, write, and perform basic math calculations. Valid driver’s license required in good standing. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Assistant Lead Keeper, Herpetology
Requisition ID# 953WL
This Assistant Lead Keeper, Herpetology in the Bird, Reptile and Aquatics department contributes to the success of the Chicago Zoological Society by, under direction of area managers or supervisors, providing experienced care for animals and perform related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary. With guidance, perform a wide variety of departmental supervisory activities as assigned, including supervising and instructing Keepers in assigned area. Relieve Lead Keepers as directed. Perform all routine and new duties with minimal direction.
Responsibilities: Perform in a proactive leadership role and communicate regularly with area supervisors/ managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling and work assignments, and the development of departmental goals, plans, and priorities. Routinely monitor and review the work performance of keeper staff in assigned area and ensure completion of tasks in a timely and effective fashion. Participate in Keeper performance appraisal process as assigned. Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned. Handle personnel situations in a timely, objective, and consistent manner, and in accordance with Society policies and the union contract. Ensure compliance with all Society policies and procedures. Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Observe condition of assigned area, animal enclosures, and equipment. Monitor and clean public spaces, plants, and interpretives as required. Report maintenance needs, and perform minor maintenance tasks. Clean animal enclosures, pools, and service areas as required. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Maintain proficiency in area routines and specialized procedures. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct work of interns, seasonal employees and full-time keeper staff as assigned. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines, and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Other related duties as assigned.
Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Minimum four years Keeper experience or equivalent required, with one of the four years at Brookfield Zoo preferred. Must possess a track record of exemplary performance as Senior Keeper or equivalent experience. A minimum of two years of experience working with reptiles and amphibians in a captive setting is preferred. Experience building and maintaining small aquatic systems also preferred. Detailed and current knowledge of natural history, principles of animal behavior and husbandry required. Must be able to work with live animals safely. Basic knowledge of the management of captive populations including related AZA conservation programs. Incumbent must demonstrate the ability to develop proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions.
Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Ability to serve in a leadership role in directing the management and operations within assigned area. Ability to ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Ability to work with minimal supervision.
Good communication and interpersonal skills. The ability to interact in a courteous and professional manner. Ability to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels. Must be capable of dealing with emergencies calmly and efficiently. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate.
Incumbent must demonstrate the ability, or the ability to develop a proficiency, to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Proficiency in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Incumbent must possess or acquire knowledge of the Chicago Zoological Society, its mission statement, policies and procedures, and incorporate into daily job responsibilities.
Good problem-solving skills. The ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Must represent the Society in a professional manner at all times. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Basic knowledge of the Chicago Zoological Society’s conservation programs, or the ability and willingness to learn programs, as they apply to assigned areas. Must be reliable.
Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus.
This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Assistant Lead Keeper: $25.36/hr.
Assistant Lead Keeper, Large Carnivores
Requisition ID# 936WL
This position contributes to the success of the Chicago Zoological Society by, under direction of area managers or supervisors, providing experienced care for animals and perform related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary. With guidance, perform a wide variety of departmental supervisory activities as assigned, including supervising and instructing Keepers in assigned area. Relieve Lead Keepers as directed. Perform all routine and new duties with minimal direction.
Responsibilities: Perform in a proactive leadership role and communicate regularly with area supervisors/ managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling and work assignments, and the development of departmental goals, plans, and priorities. Routinely monitor and review the work performance of keeper staff in assigned area and ensure completion of tasks in a timely and effective fashion. Participate in Keeper performance appraisal process as assigned. Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned. Handle personnel situations in a timely, objective, and consistent manner, and in accordance with Society policies and the union contract. Ensure compliance with all Society policies and procedures. Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Observe condition of assigned area, animal enclosures, and equipment. Monitor and clean public spaces, plants, and interpretives as required. Report maintenance needs, and perform minor maintenance tasks. Clean animal enclosures, pools, and service areas as required. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Maintain proficiency in area routines and specialized procedures. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct work of interns, seasonal employees and full-time keeper staff as assigned. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines, and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Other related duties as assigned.
Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Minimum four years Keeper experience or equivalent required, with one of the four years at Brookfield Zoo preferred. Must possess a track record of exemplary performance as Senior Keeper or equivalent experience. Detailed and current knowledge of natural history, principles of animal behavior and husbandry required. Diverse experience caring for and exhibiting a wide variety of large and small carnivores in a zoo setting preferred. Must be able to work with live animals safely. Basic knowledge of the management of captive populations including related AZA conservation programs; understanding of zoo based conservation and breeding programs desirable. Must be capable of dealing with emergencies calmly and efficiently. Incumbent must demonstrate the ability to develop proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions. Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Ability to serve in a leadership role in directing the management and operations within assigned area. Ability to ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers. Ability to work with minimal supervision. Good communication and interpersonal skills. The ability to interact in a courteous and professional manner. Ability to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels. Ability to work in a fast paced and ever changing work environment preferred. Proficiency in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate. Incumbent must possess or acquire knowledge of the Chicago Zoological Society, its mission statement, policies and procedures, and incorporate into daily job responsibilities. Incumbent must demonstrate the ability, or the ability to develop a proficiency, to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Good problem-solving skills. The ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Must represent the Society in a professional manner at all times. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Must be reliable. Basic knowledge of the Chicago Zoological Society’s conservation programs, or the ability and willingness to learn programs, as they apply to assigned areas. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings
Assistant Lead Keeper, Children's Zoo/Hamill Family Play Zoo/Australia
Requisition ID# 934WL
This position contributes to the success of the Chicago Zoological Society by, under direction of area managers or supervisors, providing experienced care for animals and perform related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary. With guidance, perform a wide variety of departmental supervisory activities as assigned, including supervising and instructing Keepers in assigned area. Relieve Lead Keepers as directed. Perform all routine and new duties with minimal direction.
Responsibilities::Perform in a proactive leadership role and communicate regularly with area supervisors/ managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling and work assignments, and the development of departmental goals, plans, and priorities. Routinely monitor and review the work performance of keeper staff in assigned area and ensure completion of tasks in a timely and effective fashion. Participate in Keeper performance appraisal process as assigned. Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned. Handle personnel situations in a timely, objective, and consistent manner, and in accordance with Society policies and the union contract. Ensure compliance with all Society policies and procedures. Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Observe condition of assigned area, animal enclosures, and equipment. Monitor and clean public spaces, plants, and interpretives as required. Report maintenance needs, and perform minor maintenance tasks. Clean animal enclosures, pools, and service areas as required. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Maintain proficiency in area routines and specialized procedures. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct work of interns, seasonal employees and full-time keeper staff as assigned. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines, and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Other related duties as assigned.
Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Minimum four years Keeper experience or equivalent required, with one of the four years at Brookfield Zoo preferred. Must possess a track record of exemplary performance as Senior Keeper or equivalent experience. Detailed and current knowledge of natural history, principles of animal behavior and husbandry required. Experience with native North American and/or farm animals preferred. Strong operant conditioning skills a plus. Must be able to work with live animals safely. Basic knowledge of the management of captive populations including related AZA conservation programs. Must be capable of dealing with emergencies calmly and efficiently. Incumbent must demonstrate the ability to develop proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions. Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Ability to serve in a leadership role in directing the management and operations within assigned area. Ability to ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers. Ability to work with minimal supervision. Good communication and interpersonal skills. Strong public speaking skills preferred; experience and enjoyment with public speaking/interaction preferred. The ability to interact in a courteous and professional manner. Ability to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels. Successful candidate will be able to work effectively with children and families. Proficiency in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Ability to work in a fast pace and ever changing work group preferred. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate. Incumbent must possess or acquire knowledge of the Chicago Zoological Society, its mission statement, policies and procedures, and incorporate into daily job responsibilities. Incumbent must demonstrate the ability, or the ability to develop a proficiency, to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Good problem-solving skills. The ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Must represent the Society in a professional manner at all times. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Must be reliable. Basic knowledge of the Chicago Zoological Society’s conservation programs, or the ability and willingness to learn programs, as they apply to assigned areas. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings.
Assistant Restaurant Manager Bison Prairie Grill
Requisition ID# 951AW
This position contributes to the success of the Chicago Zoological Society by assisting in the management of the institution’s main food service facilities, assuring exceptional food and guest service in support of the Society’s goal to provide extraordinary guest experience and to be financially sustainable.
Responsibilities: Assist in the planning and management of the facilities operations to achieve service-related and financial goals as outlined in operating plans and annual budgets. Assist in the management and oversight of reporting staff, including interviewing and selection, training and orientation, staff development, scheduling, performance evaluation, coaching and counseling, and recommending appropriate employment actions, including disciplinary actions, etc. Assist in the planning, development, implementation and maintenance of an effective location training program which increases both the level of service and profitability of the operation. Assist in the management of inventory, cash, and liquor controls and budget management in accordance with approved procedures. Assist management staff to direct the delivery of all products and services to the guests and to assure quality standards are consistently met. Manage the multiple stages of food delivery including receiving and storage, preparation, service, dining experience, and cleanliness. Assist in the coordination with Plant & Facilities for the maintenance of equipment and facilities as needed. Other related duties as assigned.
Requirements: Associate’s degree in Business Administration, Hospitality Management or related field, or equivalent combination of training and/or experience required. Minimum of 2 years food service supervisory experience required. Knowledge of budget process preferred. Must be able to obtain, within one year of hire date, and maintain food service sanitation certificates as required by city, county, and state. Must possess strong written and oral communication skills. Must possess strong interpersonal skills. Intermediate computer proficiency with Microsoft Outlook, Word and Excel skills required. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. Incumbent is required to gain an intimate understanding of the organization, its mission, vision, values, and philosophies. Must represent the Society in a professional manner at all times. Because Chicago Zoological Society is an organization with multiple, rapidly changing priorities, the incumbent must be flexible, adaptable, and comfortable in a dynamic organization and with a culture that continues to evolve and develop. This is a full-time position, which routinely includes weekends, holidays, and occasional evening work.
Assistant Restaurant Manager – BZ Red Hots
Requisition ID# 950AW
This position contributes to the success of the Chicago Zoological Society by assisting in the management of the institution’s main food service facilities, assuring exceptional food and guest service in support of the Society’s goal to provide extraordinary guest experience and to be financially sustainable.
Responsibilities: Assist in the planning and management of the facilities operations to achieve service-related and financial goals as outlined in operating plans and annual budgets. Assist in the management and oversight of reporting staff, including interviewing and selection, training and orientation, staff development, scheduling, performance evaluation, coaching and counseling, and recommending appropriate employment actions, including disciplinary actions, etc. Assist in the planning, development, implementation and maintenance of an effective location training program which increases both the level of service and profitability of the operation. Assist in the management of inventory, cash, and liquor controls and budget management in accordance with approved procedures. Assist management staff to direct the delivery of all products and services to the guests and to assure quality standards are consistently met. Manage the multiple stages of food delivery including receiving and storage, preparation, service, dining experience, and cleanliness. Assist in the coordination with Plant & Facilities for the maintenance of equipment and facilities as needed. Other related duties as assigned.
Requirements: Associate’s degree in Business Administration, Hospitality Management or related field, or equivalent combination of training and/or experience required. Minimum of 2 years food service supervisory experience required. Knowledge of budget process preferred. Must be able to obtain, within one year of hire date, and maintain food service sanitation certificates as required by city, county, and state. Must possess strong written and oral communication skills. Must possess strong interpersonal skills. Intermediate computer proficiency with Microsoft Outlook, Word and Excel skills required. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. Incumbent is required to gain an intimate understanding of the organization, its mission, vision, values, and philosophies. Must represent the Society in a professional manner at all times. Because Chicago Zoological Society is an organization with multiple, rapidly changing priorities, the incumbent must be flexible, adaptable, and comfortable in a dynamic organization and with a culture that continues to evolve and develop. This is a full-time position, which routinely includes weekends, holidays, and occasional evening work.
Banquet Captain, Catered Events
Requisition ID#: 965AW
This position contributes to the success of the Chicago Zoological Society by managing the operational aspects of all Catered Events and ensuring an extraordinary guest experience, contributing to the Society’s goal of financial sustainability. Oversees banquet and scheduled events staff, execution under Catered Events as well as manages all logistics, including site arrangements. Ensures all set up, details, staffing levels and execution meet or exceed CZS standards and to ensure financial goals are met. Oversee that proper care is taken in respect to all China, glass, silver, set up props, linen, and any other additional support items.
Responsibilities: Responsible for operational phase of all events operation including management, staffing, and planning. Work closely with management and staff throughout entire staffing selection process. Manage Banquet Staff including Seasonal Captains and other assigned staff who are responsible for start-to-finish coordination of all details, logistics, entertainment, catering, site arrangements, etc., to ensure overall success of their respective operation. Manage assigned staff, including but not limited to, selection, job assignments, training and development, counseling, appraisal and recognition actions to assure success in functional area of expertise and proficiency at coordinating flawless events. Oversee financial aspects of operations includes staffing and beverage costs. Oversee all scheduled events. Meet with Banquet staff prior to events to ensure all details are arranged. Review BEO’s with Banquet Staff and Chef to coordinate projects and ensure success. Plan, direct, control, and evaluate departmental activities. Maintain operational coordination standards with other departments. Maintain good working relationships with all CZS departments. Establish and reinforce first-class service procedures, set-up procedures, and departmental operating standard procedures. Work closely with Catered Events Sales Managers to maximize efficient and cost-effective use of space. Keep management informed of all emergent issues within the Catered Events Department. Other related duties as assigned.
Requirements: Associate’s degree in Business Administration, HRM or related field, or equivalent combination of training and/or experience required. Minimum of 3 years relevant experience in hotel, banquet, or special events management required. Two years supervisory experience required. Strong customer service skills required. Basic computer skills required. Must possess demonstrated strong communication, coaching and interpersonal skills. Must possess strong organizational skills. Demonstrated experience successfully coordinating multiple projects and activities. Must be able to work effectively under pressure and juggle multiple priorities. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This position requires weekend, holiday, and evening work.
Craftsman – Exhibits
Requisition ID# 949AW
This position contributes to the success of the Chicago Zoological Society by performing, with direct guidance, skilled and semi-skilled craftsman duties throughout the park providing a safe environment for guests, staff, and the animal collection. Ensure a functional and well-maintained environment that supports the Society’s mission and identified operating goals to provide an exceptional guest experience.
Responsibilities: Perform skilled crafts duties throughout the Park with guidance, ensuring services provided meet section standards, client’s specifications, applicable codes, standards, and program goals and is aesthetically pleasing to guests. This includes routine crafts tasks as well as those associated with preventive maintenance, special repair projects, capital construction, special events, emergency/safety, unanticipated special repairs, unanticipated capital projects, and overhead. Work cooperatively with peers, managers, and clients. Establish and maintain productive working relationships with clients. Participate in the execution of routine maintenance or repair projects. a. As assigned, perform routine inspections of exhibits and facilities. Advise Manager of needed repairs and clients requests: b. Advise Manager of resource needs. Evaluate schedule and communicate pertinent information to all affected parties; c. Ensure project takes place with least amount of encroachment upon guests and animal collection; d. Ensure work being performed meets set standards and specifications and complies with established quality control standards. Provide Manager with resource needs for budget development. Ensure allocated resources are properly utilized. Provide Manager with information relating to needed repairs and improvements in facilities and exhibits. Perform duties associated with the section’s overhead operating program. Fill out daily labor allocation sheets, with guidance. Attend and participate at meetings as assigned. Perform tasks associated with the section’s special events operating program. This includes performing craftsman type duties and communicating all pertinent information to Managers and concerned parties. Carry out craftsman tasks associated with the section’s functional programs as assigned: a. Routinely inspect functional, structural, and aesthetic systems in exhibits and facilities as assigned and perform minor repairs and maintenance as assigned; b. Become familiar with exhibits and facilities section operating program standards; c. Perform crafts work to specified quality standards; d. Advise Manager of material needs. Carry out tasks associated with the section’s standard operating procedures which includes equipment and shop maintenance, safety, inventory and purchasing, facility surveys, and utility locations. Participate in the sections emergency response and animal welfare program as assigned. Other related duties as assigned.
Requirements: Minimum High School diploma or equivalent. Graduate of an accredited Carpenter apprenticeship program, two years of experience at a journeyman level, or an Associates degree related to field, or equivalent combination of training and experience required. Two years minimum construction experience in related field. Proactive, persistent, and helpful. Ability to work in a team-oriented fashion. Good communication and interpersonal skills. Ability to read, write and perform all required math commensurate with field of responsibility. Must have familiarity with all codes related to field. Must have knowledge and experience in scheduling, estimating, purchasing, and project management. Ability to perform all tasks related to field. Must possess skills in related fields. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. The incumbent is expected to acquire general knowledge about Chicago Zoological Society and gain an understanding of the Society’s mission and vision. Must understand how department interfaces with Society-wide operations. Must become familiar with and follow Society policies and procedures, as well as Society-wide and area emergency response procedures. Must represent the Society in a professional manner at all times.
Human Resources Administrator (Cyborg/Accero Experience)
Requisition ID# 937AW
This position contributes to the success of the Chicago Zoological Society by providing a wide array of HRIS/technological, budgetary, and HR Generalist support at a professional level for the Human Resources Department and assuring a high level of internal customer service to the HR Department and other areas so that they can function efficiently and achieve their operating goals and objectives. Incumbent has primary responsibility for HRIS and other HR database administration, reporting, complex analysis, and management, serve as payroll liaison, AAP preparation and support, other compliance reporting, and preparation, management, and assisting with control of the full-time payroll budget. Work closely with Finance, Payroll, and IS Departments to ensure accurate and timely coordination of information, records, projects and HR computer systems.
Responsibilities: Perform analysis of HR and/or Payroll data. Prepare periodic reports and analysis of employee data, demographic information, cost/budget information, etc. related to the workforce, as requested. Work proactively with VP, HR and Manager, HR Service & Support to automate and continuously improve HR processes, systems, and procedures. With HR Manager, Service & Support, identify, research, and recommend technology improvements and enhancements, additional resources, etc., to achieve maximum department efficiency and productivity. Assist with and/or coordinate and manage system enhancements and new system implementation and serve as primary administrator, responsible for ongoing administration, data integrity, and security. Serve as HRIS Administrator for the HR Department. Administer HRIS system and ensure system integrity. Ensure data is current and accurate. Coordinate needed system updates and fixes. Perform regular and as-needed reporting, review, and cleaning of data to ensure system information is complete and accurate. Ensure effective and timely processes are followed to ensure paper and computer records are kept up to date. Make recommendations for related policies, procedures, and systems for approval by VP, HR and facilitates implementation. Administer and maintain HRIS and other HR computer systems (ATS, Time & Attendance system, etc.). Prepare necessary reports for intra and interdepartmental distribution. Prepare necessary, accurate data for annual AAP analyses and reporting. Initiate annual update process, solicit and contract with consultant, provide all needed data, and work with VP and consultants on Plan preparation. Responsible for assigned, required government recordkeeping and reporting. Prepare annual EEO-1 and VETS-100 report by required deadline. Assist in preparing other required reports and information as needed or requested. Assist VP, HR in responding to charges or other legal issues as requested. Review and approve personnel and payroll changes in compliance with CZS policies and union contract. Ensure all paperwork documenting changes are complete and accurate and provide timely to HR Associate for processing. Review employment actions, including but not limited to new hires, promotions, transfers, demotions, terminations, job title changes, salary grade changes, changes in employment status, etc., and forward approved paperwork to HR Associate for processing, and ensure all appropriate parties are informed. Develop and manage Society full-time payroll budget and salary contingency in cooperation with Finance staff and provides information and reports as needed. Keep budget updated to reflect ongoing transactions and changes. Serve as liaison to and work closely with payroll staff with respect to salary/payroll issues, time off issues, budget and headcount/position control, deductions, etc. Coordinate wage garnishments, liens, etc. with payroll staff. Assist with HR Department budget management, re-forecasting, and expense management. Prepare reports as requested. Coordinate with Benefits staff and others as appropriate regarding overall compensation, benefits, and HR-related issues related to work performed. Play a primary role in electronic processing of annual benefits enrollment process, working closely with the Manager, Employee Benefits, including working together on planning, preparations, and execution. Oversee maintenance of all related information in Cyborg system. Prepare reports as requested or needed. Work closely with VP, HR on day-to-day HR Department issues and projects. Assist in training new HR staff as directed. Provide human resources generalist assistance as requested with employee relations, recruitment, or other assigned tasks. Proactively identify issues and needs and assist in planning and implementation of improvements and implementation of annual operating plan to ensure department goal achievement. Handle special projects, conduct research, follow-up, prepare reports, etc. as directed. Work closely with Manager, HR Service & Support with respect to day-to-day department processing and transactions to ensure seamless, timely, and accurate recordkeeping and a high level of intradepartment and interdepartment customer service and responsiveness. Responsible for administration of designated policies and associated requirements and working with appropriate staff to ensure associated legal and CZS policy compliance and required documentation, including but not limited to alcohol and drug testing, assuring staff possess required certifications, CMV policy requirements, compliance with FLSA, wage and hour laws, etc. Assist as requested in revising and implementing HR Department policies, procedures, and systems. Provide input on draft policies and procedures and makes appropriate recommendations. Handle special projects as requested and assist with department troubleshooting. Perform all necessary year-end close activities including, but not limited to calculation of all paid time off benefits for the subsequent year and communication of same to payroll to establish employee paid time off banks, pay out of unused holidays for hourly staff, and integration of paid time off conversion information into paid time off banks. Process salary increases for union and non-union staff. Assume other related duties as needed to ensure achievement of department annual plan and operating goals.
Requirements: Bachelors Degree in Human Resources, Business Administration, Psychology, Behavioral Science, Industrial Relations, or other directly relevant field or equivalent combination of training and/or experience required. PHR or SPHR highly desirable. 7-10 years experience in HR Administration and high level of proficiency with HRIS, database, spreadsheet, and word processing software. Experience with Accero-Cyborg-SumTotal HRIS highly preferred. Experience with Microsoft Office Suite a definite plus. Requires a very strong background and experience in HRIS/technology management and administration, exceptional technical abilities and experience, and a strong eye for detail and accuracy. Non-profit experience and/or work within a union environment a definite plus. Requires experience in a responsible HR position and track record of progressive responsibilities with experience as a generalist in multiple areas of HR. Very strong figure aptitude essential. Accounting/math coursework/training or equivalent experience required. Experience with/familiarity with payroll and knowledge of wage and hour laws required. Budgeting experience a plus. Position requires a solid working knowledge of relevant employment law, including, but not limited to FLSA, wage and hour laws, FMLA, EEO, and experience developing/updating Affirmative Action plans.
Keeper, Any Level – Herpetology
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ID#: 919JQ
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.
Responsibilities: Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor visitors to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their zoo visit. Demonstrate knowledge of and implement zoo-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. A minimum of two (2) years of experience working with reptiles and amphibians in a captive setting is preferred. Experience building and maintaining small aquatics systems preferred.
Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties.
Good interpersonal skills. The ability to interact in a courteous and professional manner. Good decision-making skills. Must be alert and make sound independent judgments. Must be reliable.
Must learn and integrate information, knowledge, and direction quickly. Incumbent must have or acquire general knowledge about Brookfield Zoo, gain an understanding of the zoo's mission, and become familiar with and follow zoo policies and procedures.
Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish Fluency a plus but not required. For The Living Coast and Seven Seas keeper positions, SCUBA Certification required within one year of hire.
This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Hourly Rates are as follows: Asst. Keeper: $20.44/hr.; Keeper: $ 22.47/hr.; Sr. Keeper: $24.15/hr.
Keeper, Any Level – Ungulates
Requisition ID# 942WL
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.
Responsibilities: Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor visitors to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their zoo visit. Demonstrate knowledge of and implement zoo-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. Experience with large and/or small hoofstock required (domestics included); exotic ungulate experience preferred and African painted dog and/or small carnivore experience a plus. Capture and restraint skills preferred; operant conditioning experience also preferred and hoof maintenance skills a plus. Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Good interpersonal skills. The ability to interact in a courteous and professional manner. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Must learn and integrate information, knowledge, and direction quickly. Good decision-making skills. Must be alert and make sound independent judgments. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must have or acquire general knowledge about the Society, gain an understanding of the Society's mission, and become familiar with and follow Society’s policies and procedures. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties. Must be reliable. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish Fluency a plus but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Hourly Rates are as follows: Asst. Keeper: $20.44/hr.; Keeper: $ 22.47/hr.; Sr. Keeper: $24.15/hr.
Keeper, Any Level, Zoo Nutrition Services
Requisition ID# 927WL
This position contributes to the success of the Chicago Zoological Society by providing excellent animal welfare and fiscal sustainability through efficient Commissary operations including, but not limited to, ordering, receiving, preparation, and delivery of food and supplies to animal buildings and exhibit areas, maintaining established sanitation and cleaning standards, and performing routine duties under close supervision.
Responsibilities:
Accurately and efficiently prepare and deliver food and supplies to animal buildings and exhibit areas daily as directed. Properly receive, unload, and store items delivered to the ZNS Commissary including, but not limited to, produce, hay, bedding, frozen prey, and bagged feed. Report suspect food and unusable items to Lead Keeper immediately. Develop knowledge of assigned animals and act as liaison for assigned workgroups. Responsible for maintaining and updating records for animals within assigned area. Clean equipment and ZNS Commissary according to ZNS sanitation and USDA guidelines. Complete and process diet change forms, labels, protocols, and any other written work as assigned. Maintain proficiency in area routines. Observe the condition of all work areas, and report maintenance needs to supervisor. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Comply with all Society policies and departmental procedures. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements:
High school diploma or GED required. Bachelor's degree or college coursework in relevant biological field or equivalent combination of training and experience preferred. Minimum one year of relevant food product, food handling, or keeper experience preferred. Must possess an understanding of practical principles of nutrition, food science/service, cafeteria, and warehousing. Good interpersonal and communication skills required. Computer proficiency required; Microsoft Windows, Outlook, Word, and Excel preferred. Knowledge of commercial kitchen machinery helpful. Must possess good problem-solving and decision-making skills. Must be flexible, well organized, and have good time management skills. Must be reliable and trustworthy. Must be capable of dealing with emergencies calmly and efficiently. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. One or more of the following licensures may be required: Valid "C" or "B" (CDL) Driver's License. Valid medical authorization card required for positions with commercial motor vehicle driving responsibilities. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Keepers (Any Level) in Zoo Nutrition Services have very little contact with animals. Hourly Rates are as follows: Asst. Keeper: $20.44/hr.; Keeper: $ 22.47/hr.; Sr. Keeper: $24.15/hr.
Recruitment Coordinator
Requisition ID# 939WL
This position contributes to the success of the Chicago Zoological Society by providing a wide range of professional and administrative support for CZS recruitment and HR operations in order to support Society hiring needs in an expedient and quality fashion to help shape a diverse workforce of excellence and support all areas of the organization by attracting highly qualified talent and effective management of operations to assure achievement of the Society’s overall goals and objectives.
Responsibilities: Perform and provide support for daily recruitment activities including, but not limited to requisition tracking and management, setting up new requisition folders, including computer set-up, managing internal/external postings and job announcements in cooperation with assigned Recruiter, updating and disseminating weekly Employment Bulletin, conducting phone screens, scheduling interviews, coordinating logistics, details, communications, and interviews with applicants, recruiters, and hiring manager, update Gate List for interviewees, greet interviewees, collect all required paperwork (applications and background check forms), perform and document any required applicant testing and notify recruiter of results, requests and track background checks and keep Recruiters apprised of progress, manage Background Check Authorization Forms, and other duties necessary to support the recruitment function. Coordinate and keep abreast of candidate post-offer physicals with Wellness Program Coordinator and notify Recruiter of results. Serve as primary administrative support for recruitment and designated HR staff. Prepare correspondence and other documents, materials, and reports as requested. Perform general clerical and administrative duties (file maintenance, copying, answering phones, data entry, etc.). Serve as main office contact for the full-time recruitment function, funneling calls and handling inquiries as appropriate. As appropriate, prepare contracts and purchase orders for execution or payment. As assigned, assist with applicant screening, phone interviews, and behavioral interviews to properly assess skill sets and competencies of candidates and to obtain work history, education, training, compensation requirements, and other job-related information to assess organizational fit. Assist in recruitment outreach. Work closely with the Manager, Staffing & Talent Acquisition and recruitment staff to research, identify and maximize current recruitment sources and identify new recruitment sources. Assist in developing and building a diverse candidate pipeline and executing strategies. Research and recommend sources and organizations to Manager, Staffing & Talent Acquisition. Prepare or assist with preparation of job announcements. Assist with and staff internal job fairs. Actively participate in job fairs and recruitment events in the community as requested. Proactively research and recommend opportunities for participation in job fairs. As directed, contact colleges, job fair hosts, and other sources to arrange participation and coordinate details and communications. Help to prepare for recruitment events. Prepare and provide information on organization and job opportunities to cultivate relationships with potential sources and candidates. Manage and support recruiting initiatives, projects, and activities as directed. Maintain appropriate records and documentation of recruitment and other employment activities, decisions, and efforts. Display initiative in independently updating pertinent information on a timely basis. Prepare reports as requested. Maintain recordkeeping and reporting systems in accordance with established practices. Conduct and oversee post-offer follow-up and close-out activities. Work with appropriate HR staff to ensure all recruitment process checklist activities are completed and documented, including but not limited to preparation of correspondence, confirmation letters, and regret letters/communications; preparation of pre-adverse and adverse impact letters when needed. Complete file documentation in accordance with established procedures, send internal notifications to appropriate staff, and update Recruitment Activity log with final information. Send hiring manager IS New Hire Information form with instructions, schedule HR orientation with HR team, schedule required training and notifies hiring manager; add new hire to Gate List, remove all internal and external postings prepare complete new hire paperwork package and hand off to assigned HR staff for processing. Pull all appropriate paperwork (i.e., Authorization & Disclosure forms, EEO-1, forms containing SS# or drivers license number, background check results, etc.) and ensure all paperwork is appropriately routed and filed. Other related duties as assigned to achieve recruitment and department goals and objectives.
Requirements: Bachelors Degree in Human Resources, Behavioral Science, Psychology, or other closely related field or equivalent combination of education and/or experience preferred. Relevant Associates Degree or equivalent coursework in pertinent HR topics, behavioral interviewing training, AIRS training or certification, or equivalent combination of training and/or experience required. Three-five years directly relevant, comparable HR, recruitment, or high-level administrative experience required. Recruitment experience, including recruitment support, screening candidates, behavioral-based interviewing, candidate management, and/or recruitment processes and procedures desirable. Must possess a very high level of detail orientation and organizational skills. Must be able to manage a high volume of work with accuracy and a keen sense of urgency. Excellent organizational, follow-up, follow through, and prioritization skills required. Ability to meet deadlines and carry out assigned duties with minimal supervision required. Excellent multi-tasking ability essential. Must be able to identify tasks to be completed and move forward independently without prompting. Demonstrated initiative and ability to take action on information and resolve non-routine issues using sound business judgment. Computer literacy required. Must be proficient in spreadsheet creation/usage, word processing, email software and Internet. Experience with Microsoft Office Suite (Excel, Word, and Outlook) highly preferred. Experience with ATS systems, HRIS, database, and/or similar systems a definite plus. Highly professional appearance and demeanor. Very strong customer service skills and focus. Strong communications skills, verbal, written and good listening skills. Demonstrated skills in building strong internal and external relationships. Must be able to easily develop rapport with staff at all levels. Team player with willingness to get involved and assume additional responsibilities. Ability to maintain highly confidential information. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus.
This is a busy position supporting multiple staff responsible for recruitment and seasonal employment. Requires a sensitive and outgoing individual who is able to effectively represent the organization and communicate about its mission, vision, and important conservation role. Incumbent must be committed to helping to develop a high-caliber workforce. He/she must be highly flexible and able to respond and adapt to changes and shifting priorities. Must be pro-active, persistent, and helpful, with a solid customer service approach. Incumbent must enjoy a challenge, be passionate about his/her work, and have a commitment to excellence. Work weeks may exceed 40 hours, including possible extended days and/or weekends during busy periods. Some local travel required to attend off-site recruitment or career day events.
Temporary Keeper, Herpetology
Requisition ID#963WL
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performing related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.
Responsibilities: Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance as assigned. Clean animal enclosures, pools, and service areas as assigned. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Develop proficiency in routines of assigned areas and specialized procedures as directed. Monitor guests to ensure animal and human safety and protection of property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their zoo visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements: High school graduate or equivalent required. Bachelor's degree in relevant biological field or equivalent combination of training and experience preferred. Animal care facility, farm or kennel, or other equivalent animal experience required. Incumbent must possess an understanding of practical principles of animal behavior and ability to work with live animals safely. A minimum of 2 years of experience working with reptiles and amphibians in a captive setting preferred; venomous experience also preferred. Experience building and maintaining small aquatics systems preferred Good interpersonal skills. The ability to interact in a courteous and professional manner. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Must learn and integrate information, knowledge, and direction quickly. Good decision-making skills. Must be alert and make sound, independent judgment. Incumbent must demonstrate the ability to accurately perform job duties. Incumbent is expected to acquire general knowledge about the Chicago Zoological Society, gain an understanding of the Society’s mission statement, and become familiar with and follow policies and procedures, including emergency procedures. Must be reliable. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish fluency a plus, but not required. This is a full-time, temporary position with rotating shifts, including weekends, holidays, and evenings. Hourly Rate: Keeper Aide $20.44
Vice President of Plant & Facilities Management
Requisition ID# 935SD
The Chicago Zoological Society-Brookfield Zoo has an exciting opportunity for an experienced executive-level construction/facilities professional to plan, direct, and oversee all activities related to the Brookfield Zoo physical plant and grounds, including facilities repairs and maintenance, capital construction, grounds and horticulture, and daily operations, for a staff of 85+ full-time workers. This V.P. serves as the senior manager and primary point person for the Brookfield Zoo “campus” and physical facilities including prioritizing, scheduling, and management of capital construction projects and major renovations, as well as systematic maintenance and improvement of all buildings, grounds, infrastructure, and facilities, including preventive and routine maintenance and repairs. Manages division budget and oversees capital construction program including: concept development, detailed design, budget development and cost estimating, construction specifications and inspection, coordination of bid process, assuring appropriate controls, participation of MBE-WBE-DBE vendors, cost and project management, and quality control. Must have experience with computerized work order management systems. Position requires a highly motivated, high energy individual with a strong work ethic, who is outcome-driven, confident, and has strong leadership and management skills. The successful candidate will be highly collaborative, detail oriented, articulate, and able to build strong relationships with all levels of staff and external audiences. Incumbent must enjoy a challenge, be passionate about quality and efficiency, have an appreciation for animals and conservation, and a strong commitment to excellence and the bottom line. Will be expected to be present at various events sponsored by the Society and to travel occasionally as needed. Thus, individual must be prepared to make a significant commitment to the organization. The successful candidate will have a Bachelors Degree in Construction Management, Civil/Mechanical Engineering, Civil Technology, or other relevant field or equivalent (Masters Degree desirable), 7-10 years comparable senior-level experience, including relevant experience in project management, construction, and facilities management, relevant technical knowledge and/or experience of various construction trades, experience using project management software, such as Microsoft Project or Primavera, experience with automated project management/work order systems, experience managing multiple trades, conducting automated workflow planning and efficiency studies, and ability to effectively manage and measure work flow and quality. Experience with unions/ union workers strongly preferred. Strong interpersonal and communications skills required. Requires good presentation skills and a participative, collaborative management style. Strong planning, analytical, problem-solving, follow-up and decision-making abilities required. Must possess solid leadership abilities and be able to effectively delegate, assuring accountability. Must be able to work effectively under pressure, juggle multiple projects, and meet deadlines. Requires proficiency in computer operation and software applications, including email, Internet, spreadsheet, word processing, and database packages. The V.P. of Plant and Facilities Management works closely with other leaders of the organization and as a part of the executive management team to ensure comprehensive and fully integrated efforts, focused on annual and strategic goals. To apply, submit resume, cover letter, and salary requirements to: North Line Partners, phall@northlinepartners.com. Equal Opportunity/Affirmative Action Employer – M/F/V/H – Diversity candidates encouraged to apply.
Need more info?
- Call the zoo's job hotline at (708) 688-8881.
How to apply for a Regular and Part-time position listed above:
If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the full position title and requisition id# in the subject line to: greatjobs@CZS.org Microsoft Word format is preferred (Windows XP or lower version format).
If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.
If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the requisition id# in the subject line each time
Additional Information
It is CZS's policy that a full background check process be successfully completed on all final candidates once a contingent offer is extended. Therefore as part of the employment application process, you must also complete and submit a Background Notification and Authorization form. Based on the requirements of the position, there may be additional forms required as part of the employment application process which will be sent to you separately if required. All full-time positions require a valid Illinois drivers license within 90 days of hire (except for out of state residents who must have a valid license from their state of residence).
Chicago Zoological Society is an EEO/Affirmative Action Employer - M/F/V/D
Please be aware that the Chicago Zoological Society, which operates Brookfield Zoo, is committed to equal employment opportunity and takes affirmative action to employ and advance in employment qualified minorities, females, individuals with disabilities, and veterans. To help us maintain our commitment to affirmative action, we ask that you please answer the questions on the Voluntary Self-Disclosure form. The information will be used solely for recordkeeping and reporting purposes. Submission of this information is purely voluntary and choosing not to disclose this information will not subject you to any adverse treatment. The form is to be returned to the Chicago Zoological Society’s Human Resources Department. It will be kept separate from your application for employment. We appreciate your willingness to assist us.
ADA Accommodations
The Chicago Zoological Society strives to ensure that all applicants with disabilities are provided with reasonable accommodations that will enable them to complete the application process. In order to do so, we invite applicants with disabilities who need an accommodation in order to apply for a position to complete and submit this
ADA Accommodation Request Form as early as possible in the application process. Submission of this information is strictly voluntary.