Full-time and Part-time Jobs
The Chicago Zoological Society (CZS) has a variety of positions available at Brookfield Zoo, including full-time, seasonal and college work experience opportunities. The Society is a preferred employer and there are many perks to working here! CZS values its employees and strives to provide a work environment that is challenging and rewarding.
Equal Opportunity/Affirmative Action Employer M/F/D/V.
If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the full position title and requisition id# in the subject line to: greatjobs@czs.org.
If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.
If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the requisition id# in the subject line each time.
All full-time positions require a valid Illinois drivers license within 90 days of hire (except for out of state residents who must have a valid license from their state of residence).
Current job openings include:
Accounts Payable Clerk/Administrative Coordinator – Accounting
Requisition ID# 775CC
This position contributes to the success of the Chicago Zoological Society by accurately and timely processing invoices for payment in support of financial sustainability. Also maintains administrative regulatory files and provides administrative support to the Sr. Vice President of Finance and Administration.
Responsibilities:
Follow prescribed policies and procedures and utilize manual and computerized systems. Process the payables of the zoo in a timely and accurate manner, including but not limited to verifying receipt of product and/or services; comparing purchase order cost to invoices; verifying purchase authorization; processing approved invoices for payment; printing and distributing accounts payable checks, maintaining data records to document paid and pending obligations of the Society; and maintaining records of and follow-up on unmatched invoices. Document Accounts Payable procedures and recommend changes or improvements to the process. Provide administrative support to the Sr. Vice President of Finance and Administration and the Controller. Support includes typing letters, preparing governmental agency reports and memos, establishing, coordinating, scheduling and preparing necessary agenda and materials for Investment, Finance, and Audit Trustee committee meetings; and typing of audit confirmations and representation letters. Maintain annual audit file drawers and assist auditors as needed. Maintain and analyze various accounting records on a monthly basis including capital bond reimbursements, catering nighttime events costing, and other miscellaneous analysis and reports as needed. Serve as a backup for Sr. Accounts Payable Clerk and Payroll Associate during vacations or other absences. Assist in processing department mail. Perform “key operator” duties for accounting copier. Help users resolve small copier problems. Act as liaison for service repair center. Maintain files for regulatory agreements and licenses including but not limited to state sales tax exemptions; state and federal non-profit status; public disclosure; royalties (AFTRA, ASCAP, BMI); and revenue bonds. Ensure files are kept up-to-date, licenses are renewed in a timely fashion, and information compliance requirements are met. Maintain Certificate of Insurance files. Coordinate obtaining certificates from insurance broker as needed by Sr. Vice President of Finance and Administration. Maintain vehicle title files. Coordinate any requested release of title with Sr. Vice President of Finance and Administration. Other related duties as assigned.
Requirements:
Associates Degree in Accounting or Business or equivalent combination of relevant training and/or experience required. Minimum of 2-3 years computerized accounts payable experience in a high volume payables environment required. Experience in processing payables for the construction industry preferred. Experience with Serenic Navigator or Microsoft Navision preferred. Good computer skills in Microsoft Word and Access. Strong computer skills in Excel required. Ability to maintain confidentiality of privileged information. Strong mathematical skills required. Strong communication and interpersonal skills. Eye for detail, completeness, and accuracy. Ability to work under pressure and meet deadlines. Ability to prioritize effectively and juggle multiple projects and assignments. Ability to understand and carry out oral and written instructions and to request clarification when needed. Self-starter with the ability to use sensible judgment. Professional appearance and warm, attentive demeanor. Accurate data entry skills required. Accurate typing skills. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Associate Veterinarian, Animal Programs
Requisition ID# 769WL
The mission of the Chicago Zoological Society is to inspire conservation leadership by connecting people with wildlife and nature.
Since the opening of Brookfield Zoo in 1934, the Society has had an international reputation for cutting-edge animal care and innovative wildlife conservation.
The Chicago Zoological Society is looking for an Associate Veterinarian as a member of a strong Veterinary Services team committed to providing high quality veterinary care. Our veterinary staff works with a world class animal collection that is undergoing a robust development phase. The Associate Veterinarian would be a member of our Center for the Science of Animal Well-Being contributing to our knowledge of animal welfare science. Our team includes Clinical Veterinarians active in AAZV, ACZM and AZA programs, Veterinary Technician staff, and full clinical laboratory support in house. The Zoo Animal Hospital is a well-equipped 20,000 square foot facility which includes digital radiology and a CT scanner is being added to the diagnostic modalities. Strong academic partnerships include veterinary residency, veterinary student externships and full on-site diagnostic pathology service through the University Of Illinois College Of Veterinary Medicine. Research programs undertaken by veterinary staff include field studies as well as applied clinical research.
This position performs as a clinical veterinarian providing medical and surgical treatment to the animal collection as well as conducting clinical and health related investigations, thereby meeting operational goals of Veterinary Services.
Responsibilities:
Assumes responsibility for providing comprehensive medical care from a preventative medical approach including, but not limited to, physical examinations, disease and parasite prophylaxis, treatment and quarantine procedures. Observes and examines animals at exhibit site locations. Responds to information and requests from animal managers and keepers concerning potential or emergency medical care for domestic and exotic species in the animal collection. Administers and monitors anesthesia to examine, treat, transport or capture collection animals, when appropriate. Prescribes, administers and evaluates results of: diagnostic examinations, radiographs and clinical pathology specimens including microbiology, blood samples and fecal tests. Recognizes various symptoms, diagnoses and isolates causes of acute or chronic illnesses, infectious and noninfectious diseases, or injuries affecting animals in the collection. Performs minor or major surgical procedures and/or administers medications using currently accepted veterinary standards to properly treat, cure and/or control the affliction. In consultation with Senior Taxon Specialists, determines when animals require euthanasia due to their medical condition, age, or quality of life. Performs this procedure when appropriate. Remains current on pertinent regulations and standards (federal, state, industry, etc.) which may affect zoo programs and provide recommendations for complying with relevant regulations. Documents and prepares written record(s) of any procedure conducted on any animal in the collection and ensures the record is incorporated into the animal’s permanent medical record. Assists in the management of the permanent medical records of the Department. Provides medical screening, quarantine examination, certification of health and/or crating of animals for new acquisitions and/or shipments of animals from the zoo. Coordinates with Zoo Pathology Program staff concerning histopathology and post-mortem examinations to ensure recording, dissemination and application of results. Directs investigative clinical research on conditions affecting the health of the animal collection. Directs and assists in health related research on captive and free-ranging wildlife. Provides veterinary assistance as needed to other research efforts. Develops and maintains professional contacts with veterinarians of other zoos and professional organizations, nationally and internationally. Supervises the maintenance, internal and external use, and distribution of departmental records. In collaboration with the Data Manager, accesses information for the purpose of investigating health or medical related problems. Participate in regular department meetings with Animal Program Managers. Participates in the mentorship and teaching of veterinary students and post-graduate trainees. This includes oversight and direction of the students in the areas of veterinary care, zoo animal biology, clinical investigation and zoo operations. Represents the Society and the Animal Programs Unit before other zoos, conservation societies, professional and educational organizations, the media, governmental agencies, and the public in a well-informed, positive, and responsive manner. Takes a leadership role in professional organizations, as appropriate. Writes articles and makes presentations to these bodies. Provides oversight for professional staff in the areas of veterinary technician and medical technology skills. Assists in efficient hospital operations including animal care and treatment, laboratory testing, and oversight of equipment, supplies and facilities. Implements and follows departmental policies and procedures. Disseminates departmental and Society information to appropriate staff. Under supervision of Vice President, Veterinary Services, plans and participates in assigned operations to achieve institutional, divisional, and program goals. Serves on committees and task forces as requested. Other related duties as assigned.
Requirements:
Doctorate of Veterinary Medicine from an institution accredited or recognized by the American Veterinary Medical Association required. Must hold and maintain valid veterinary license (if non-Illinois licensed, must become Illinois licensed within 6 months), DEA license, and USDA/APHIS accreditation. Minimum of four years experience or training in exotic animal veterinary medicine required. Marine mammal experience, particularly cetaceans, preferred. Board certification in the American College of Zoological Medicine strongly preferred. Must possess strong communication skills, a high level of energy, be self-motivated, and have a commitment to excellence. Must have a demonstrated ability to represent the institution and the Animal Programs Unit before other zoos, conservation societies, professional and educational organizations, the media, governmental agencies and the public in a well-informed, positive and responsive manner. Ability to work effectively with others throughout the institution. Must have the ability to guide, nurture, and develop staff. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. Must represent the Society in a professional manner at all times.
Camp and Overnight Program Coordinator – Conservation, Education and Training
Requisition ID# 771CC
The Camp and Overnight Coordinator contributes to the success of the Chicago Zoological Society by connecting children, youth, and families to wildlife and nature through our Zoo Camps, Overnight Programs, Zoo World Patch, and other scheduled education and interpretive programs. This position ensures that Seasonal Camp and Overnight Staff receive ongoing supervision and training that ensures their success and is representative of CZS employer of choice standards. Assists with program content and oversees program registration, responsible for tracking and monitoring the program budget to ensure effective and efficient use of CZS resources, as well as ensure continued program growth.
Responsibilities:
Under the direction of the Interpretive Program Manager and in collaboration with designated CET staff: Coordinates implementation of interpretive programs’ summer day camp programs and seasonal camp experiences. Collaborates effectively with CET staff and resources for curriculum development and review. Coordinates and assists in recruiting, hiring, training and supervising seasonal staff, providing logistical and content support for camp staff, and acting as liaison between camp staff and other CZS staff. Coordinates overnight programs, including curriculum development, hiring and supervising seasonal staff, providing logistical and content support for overnight staff, and acting as liaison between overnight staff and other CZS staff. Contributes to monthly and annual budget reporting by providing accurate tracking and reporting of all program costs and expenditures, accurate tracking and reporting of progress toward revenue goals, and makes ongoing proactive and effective recommendations for enhancing net revenues and program capacity building helping to ensure that program revenue goals are achieved. Coordinates the Zoo World Patch (ZWP) Program for youth groups, including program registration, logistic support for program participants and staff, ordering program supplies, assisting with marketing techniques, and development of new patch programs and related materials. Collaborates with other Interpretive Programs Crew to coordinate breakfast tours, behind-the-scene tours, and other specialty tours including assisting in content development, providing interdepartmental communication and logistical support to ensure a positive guest experience. Serves as staff resource for public presentations, voice-overs, special events and other programs as requested. Other related duties as assigned.
Requirements:
Bachelor’s degree in Outdoor Education, Science Education, Interpretation, Early Childhood Education, or other related field, or equivalent combination of training and/or experience required. Minimum two years relevant experience as a camp counselor or supervisor. Experience with an ACA accredited camp preferred. Minimum two years experience working with teens or young adults required. Demonstrated ability to effectively supervise others preferred. Must be comfortable speaking to large audiences. Some prior public speaking experience required. Entrepreneurial experience highly desired, particularly with managing income and expenses, increasing net revenue and delivering a superb product. Must have a strong interest in nature programming for children aged birth-12 and their families. Interest and passion for conservation, biological diversity, and the natural world. Must be comfortable learning to handle a variety of live animals safely. Computer proficiency with Windows, Microsoft Outlook, Word, and Excel required. Experience with PowerPoint and other database packages preferred. Prior experience with financial tracking and reporting. Must possess excellent written and verbal communication skills as well as strong organizational skills. Must have excellent interpersonal skills. Demonstrated ability to work as a member of a team, as well as independently. Must be eager and capable of delivering excellent customer service. Must be eager to develop a business approach where net revenue and customer service are of paramount importance. A genuine interest in hands-on, learner-centered, and inquiry-based approaches to learning. Experience in an informal learning environment (museum, zoo, aquarium, and nature center) preferred. Creative skills/abilities such as musician, actor, dancer, artist, gardener, farmer, naturalist, craftsman, costumer designer/seamstress or other skills that can be integrated into the learning experience are a plus. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Craftsman
Requisition ID#: 786WL
Responsibilities:
Perform skilled crafts duties throughout the Park with guidance, ensuring services provided meet section standards, client’s specifications, applicable codes, standards, and program goals and is aesthetically pleasing to guests. This includes routine crafts tasks as well as those associated with preventive maintenance, special repair projects, capital construction, special events, emergency/safety, unanticipated special repairs, unanticipated capital projects, and overhead. Work cooperatively with peers, managers, and clients. Establish and maintain productive working relationships with clients. Participate in the execution of routine maintenance or repair projects: As assigned, perform routine inspections of exhibits and facilities. Advise Manager of needed repairs and clients requests. Advise Manager of resource needs. Evaluate schedule and communicate pertinent information to all affected parties. Ensure project takes place with least amount of encroachment upon guests and animal collection. Ensure work being performed meets set standards and specifications and complies with established quality control standards. Provide Manager with resource needs for budget development. Ensure allocated resources are properly utilized. Provide Manager with information relating to needed repairs and improvements in facilities and exhibits. Perform duties associated with the section’s overhead operating program. Fill out daily labor allocation sheets, with guidance. Attend and participate at meetings as assigned. Perform tasks associated with the section’s special events operating program. This includes performing craftsman type duties and communicating all pertinent information to Managers and concerned parties. Carry out craftsman tasks associated with the section’s functional programs as assigned: Routinely inspect functional, structural, and aesthetic systems in exhibits and facilities as assigned and perform minor repairs and maintenance as assigned. Become familiar with exhibits and facilities section operating program standards. Perform crafts work to specified quality standards. Advise Manager of material needs. Carry out tasks associated with the section’s standard operating procedures which includes equipment and shop maintenance, safety, inventory and purchasing, facility surveys, and utility locations. Participate in the sections emergency response and animal welfare program as assigned. Other related duties as assigned.
Requirements:
Minimum High School diploma or equivalent. Graduate of an accredited Carpenter apprenticeship program, two years of experience at a journeyman level, or an Associates degree related to field, or equivalent combination of training and experience required. Two years minimum construction experience in related field. Proactive, persistent, and helpful. Ability to work in a team-oriented fashion. Good communication and interpersonal skills. Ability to read, write and perform all required math commensurate with field of responsibility. Must have familiarity with all codes related to field. Must have knowledge and experience in scheduling, estimating, purchasing, and project management. Ability to perform all tasks related to field. Must possess skills in related fields. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Curator of Mammals, Pachyderms and Hoofstock
Requisition ID#: 789WL
The Chicago Zoological Society (CZS) seeks a Curator, Mammals: Pachyderms and Hoofstock. This position plans and directs the management of all on-site and off-site programs and operations of the Pachyderm and Hoofstock animal collection in accordance with the Society's long-range plan, especially with respect to personnel, facilities, animal, and public programs. This is a new position that will work within a five (5) member curatorial team and specifically will oversee elephants, okapi, giraffe, zebra, addax, Mexican wolf, African wild dog, camel and various small mammals.
Responsibilities:
Directly supervises and evaluates Associate Curator of Habitat Africa, Associate Curator of Pachyderms and Carnivores (Pachyderm area only, Carnivores is managed by Curator of Primates and Carnivores) and the Lead Keeper of Pachyderms. Provides direction and goals for both of these positions and provides oversight of all personnel practices for both areas. Responsible for the direct supervision of all elephant training and husbandry, including but not limited to training protocols, husbandry practices, staff training. Areas/buildings that this position is directly responsible for include Pachyderm Building, Habitat Africa, 31st/antelope areas, Wolf Woods, and Great Bear Wilderness bison exhibit. Collaboration with Curators from other taxonomic areas is required to assist with management of species in assigned areas, not under taxonomic expertise. Works closely with other Animal Programs managers to assure the health and well-being of the animal collection and the integration and coordination of information, plans, and activities with other areas to assure optimum care of the collection and achievement of Society goals and objectives. Plans and directs the management of the department, including, but not limited to a) implementing long-range collection plans that identify species, breeding, communication, and research priorities; ensures the department is managed in accordance with these plans; b) ensuring the refinement of management protocols; c) identifying management challenges and creating and implementing action plans that overcome or mitigate these, and d) identifying appropriate research areas, reviewing proposed research for relevance and managing implementation of approved programs and coordination with field programs. Hires and selects qualified department staff and oversees activities related to personnel management, including, but not limited to scheduling and job assignments, new hire training and department orientation, ongoing staff training and development, coaching and counseling, performance appraisals, recognition, recommendation of employment actions, including but not limited to salary changes, promotions, disciplinary actions, and separations. Makes appropriate recommendations with respect to department structure, staffing and manpower needs. Fosters ongoing keeper training and development. Responsible for assuring adherence to the union contract. May serve as grievance hearing officer for union grievances as assigned. Works with staff in the Conservation, Education, and Training group and other staff to confirm a comprehensive guest communication program in accordance with the Society's long-range plan. Provides technical input into the program and ensures that the program is implemented, evaluated, and updated as necessary. Participates in the development of plans for any new facilities or necessary modifications to existing facilities in support of communication and animal husbandry goals. Manages performance specifications during projects to ensure that the completed project is on time and within budget and that it meets the requirements and expectations of the Society and Animal Programs as to quality, health, safety, and guest satisfaction. Works as a member of the Animal Care Sr. Manager Team to review and maintain a long-range plan for the animal collection; establishes policies and programs consistent with the philosophical direction and mission of the institution; and establishes protocols, procedures and safety practices consistent with industry standards for species under the direction of this department. This position is responsible for creating 3-5 year collection plans in areas of taxonomic and building/area oversight. Assists the institution and V.P. of Animal Care as requested by serving on organization-wide committees and task forces in providing input on regional, national and international conservation issues, and meeting with and touring special guests, VIPs, and guests. Represents the Society and the animal collection and promotes its interests externally, including but not limited to representation with the AZA, to local, national and international conservation groups, the academic community, and the media. Represents the Society's position and interests in animal conservation and other issues in a well-informed, positive, and responsive manner. Contributes articles to scientific journals and makes presentations to professional organizations and institutions. Keeps abreast of trends, information, and emerging issues related to areas of responsibility. Represents the Society to external visitors, e.g., guests, trustees, donors, media, visiting colleagues, etc. Participation in a leadership role in AZA committees, taxonomic advisory groups and SSPs is required. Communicates the management and collection plan for the department, including species selection, reproduction and contraception, and animal transactions. Works with VP of Animal Care to manage the collection to optimize the well-being of individuals and populations as well as genetic and demographic management and to meet exhibition/guest experience goals. Develops the recommended annual operating budget for departmental expenses; manages operations based on the approved budget and takes corrective action when necessary to ensure that approved budgets are not exceeded. Collaborates with other Animal Program managers in prioritizing overall activities and budget requests for the Animal Care group. Develops long-range research and conservation goals as they relate to advancements in areas of taxonomic expertise. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Performs other related duties as assigned to assure achievement of annual goals and objectives.
Requirements:
Minimum Bachelors degree in biology, zoology, or related field required. Advanced degree in animal sciences, biology, wildlife management or equivalent combination of training and experience highly preferred. Minimum five years relevant, comparable management-level experience, including programmatic planning, budgeting, and human resource management. Five (5) years in a supervisory or lead role overseeing the management, care and training of hoofstock and Pachyderm collections required. Proven experience in training and managing elephants highly desired. Varied experience dealing with okapi, giraffe and hoofstock preferred. Experience developing and implementing conservation and relevant research projects preferred. Extensive, comprehensive experience in developing, implementing, and reviewing public communications programs. Experience doing research in mammalian field or related field preferred. Experience developing husbandry and breeding programs for pachyderms and African hoofstock highly preferred. Direct training experience with elephants in a protected contact environment highly preferred. AZA professional membership preferred. Knowledge/familiarity with AZA accreditation standards, code of ethics and representative husbandry standards required. Familiarity with AZA or other captive population management programs required. Familiarity with USDA and other regulatory requirements required. Strong interpersonal and communications skills, including verbal, written and listening skills. Experience working with opposing constituencies, operating as a facilitator, and a reconciler of interests. Effective decision-maker and problem-solver. Coach and facilitator, with a strong commitment to developing staff. A role model who can mentor and teach others; strong team orientation. Individual of strong character and ethics, who is fair, objective, sensitive, and able to withstand criticisms and personal challenges. Must be flexible, cooperative, and able to adapt easily to shifting priorities. Must be able to maintain the confidentiality of privileged information. Strong interest in/commitment to conservation, animals, and the natural world. Proficiency in MS Office applications (word processing and database management) essential; familiarity with animal record keeping systems, studbook programs preferred. Strong interpersonal skills and ability to develop strong rapport with others and work effectively as a part of a team. Strong observation, analytical, and organizational skills and abilities. Strong follow-up and follow-through skills. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. Individual will be expected to be present and visible at events sponsored by the Society for its employees, Board members, and other professional participants and audiences and to represent the Society externally.
Development Assistant
Requisition ID#: 784WL
Responsibilities:
Provide complete administrative and clerical support to Sr. Director of Development, including, but not limited to, scheduling meetings, answering phones, preparing reports, entering call report information in the Raiser’s Edge database, typing letters, coordinating special mailings, arranging zoo tours, etc. Provide administrative support for the Directors of Major and Individual Gifts, including preparing reports, reserving meeting space, preparing special events, coordinating all renewal notices, preparing thank you letters, and creating and distributing meeting materials. Assist with Development Team events, including the Whirl, Annual Meeting, CBOT (Chicago Board of Trade) Picnic, Bison Circle events, Holiday Magic reception and selected cultivation events. File donor information and call reports as requested. Provide administrative and clerical backup to Executive Assistants for the Sr. VP of Advancement and VP of Development as needed. Other related duties as assigned.
Requirements:
Minimum Associates Degree in Business, Communications, Secretarial Science, or other directly relevant field or equivalent combination of training and experience required. Bachelors Degree desirable. Five (5) to seven (7) years comparable experience providing high-level support for a chief executive, V.P., or equivalent level experience required. Non-profit experience desirable. Accurate typing of 50-60 words per minute minimum required. Excellent organizational, proofreading, and prioritization skills required. Eye for detail and accuracy critical. Effective problem-solving abilities; sound, logical decision-making skills. Strong interpersonal skills and busy savvy. Ability to deal with all levels of staff both within and outside the organization. Shorthand or speedwriting desirable. Strong writing/composition skills, strong verbal communication skills. Excellent telephone etiquette and effective listening skills required. Must be able to work under pressure and meet deadlines. Able to maintain strict confidentiality of highly privileged information. Computer proficiency with Windows, Microsoft Outlook, Word, and Excel required. Experience with PowerPoint and other office software packages preferred. Experience with database packages essential. Ability to interact tactfully and effectively with diverse individuals and personalities. Must communicate with sensitivity and have a strong customer service approach. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. Normal workweeks in excess of 40 are not unusual. Some evening and weekend hours required. Individual will be expected to be present and visible at development events, including events for Board members and other professional participants and audiences.
Director of Channel Marketing
Requisition ID# 762WL
This position contributes to the success of the Chicago Zoological Society by providing an extraordinary guest experience and creating financial sustainability. Responsible for all onsite and offsite marketing including special events, in-park offers & messages, advertising, media-buying, grass-roots marketing, all online communications including website and social media to increase CZS/BZ awareness, drive attendance and provide an extraordinary guest experience.
Responsibilities:
Develops and supervises the execution of a highly appealing, attendance-driving and preferably mission-based special events program. Works closely with Director of Partnership Marketing to ensure fulfillment of partner commitments and development of incremental partner opportunities. Develops and implements a comprehensive grass-roots marketing and promotions program that includes, but is not limited to, activities in under-penetrated markets, ethnic markets, participation in events with a demographically desirable audience, and working with the education department, activities in libraries, schools, park districts and other programs for children and other targeted channels. Manages advertising plans and creative development; provides business objectives and communication priorities as direction to Creative Services for the development of all guest and consumer marketing communications including in-park materials, website design, print, online and broadcast advertising. Oversees all web technologies and utilizes as effective marketing tools including website, social media, online advertising; maximizes use of the website to promote the Chicago Zoological Society, its activities, and Brookfield Zoo as a destination. Assures a robust, vibrant website that promotes the Society’s conservation ethic and activities and that communicates about the Society’s many programs and offerings. Responsible for on-site marketing communications to ensure quality guest experience including signage, maps, way-finding, etc. Works closely and collaborates with CET interpretative programs, including new multi-media opportunities. Contributes to the development of annual marketing plan and budget, including setting objectives, defining strategies, tactics, measuring results and reporting performance vs. plan. Oversees media and advertising production budget; ensures effective use of media budget by optimizing reach and frequency levels, securing value-add opportunities. Hires and supervises assigned employees, including but not limited to selection, orientation, training and development, performance coaching, management, and reviews, and recommendation of appropriate employment actions. Effectively develops staff to take on increasing responsibility in order to achieve stated goals of the department. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines, and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Other related duties as assigned.
Requirements:
Bachelor of Arts/Sciences in Marketing or Communications or equivalent combination of training and/or experience required. Masters degree in Marketing or Communications or equivalent preferred. Minimum 8 years directly relevant marketing experience, including 3+ years at a management level overseeing staff, resources, and marketing operations required. Demonstrated experience developing marketing programs, promotions, and communications in a multi-channel environment; developing and managing budgets, and producing quality deliverables within stated timeframes. Demonstrated experience creating and executing attendance-driving special events for large audiences. Significant online/web experience including website management, online advertising, and social media networks. Successful track record in creating effective marketing communications through multiple channels: mass media, direct, grass-roots, etc. Creative individual; ability to think strategically and deal with changing priorities, emergent issues, multiple projects, and clients simultaneously. Strong interpersonal and communication skills, including verbal, written, listening, and presentation skills. Must be articulate and able to represent the organization effectively both internally and externally. Computer proficiency required: Microsoft Word, Excel, PowerPoint, Razor’s Edge and Outlook skills beneficial. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Director of Corporate, Foundation, and Government Grants
Requisition ID# 750SD
Responsibilities:
Develops and executes an aggressive program of seeking funding from local, regional, and national foundations to support agreed-upon strategic initiatives, programs, and projects in alignment with institutional goals. Supervises and manages Assistant Director of Foundation, Corporate and Government Grants. Builds and maintain personal relationships with key foundation leadership and staff and assists other institutional senior staff in building and maintaining their own personal relationships with key foundation leadership and staff. Develops and executes a comprehensive government grants program seeking funding from local, state and federal competitive grant sources. Works closely with the Vice President of Government Relations to coordinate grant applications with government appropriations. Works closely with research staff, other development staff, and appropriate staff to aggressively and creatively identify new foundation and government grant funders. Maintains personal, regular communication with donors, including personalized acknowledgment letters, update reports, and meetings. Utilize Raiser’s Edge in developing and implementing tracking system for foundation and government proposals, grants, reports, site visits and stewardship. Assures that timely and accurate information is shared with appropriate staff and volunteers relative to foundation and government funding and prospects. Works closely with Finance staff to assure timely and accurate reporting on funding. Assist the V.P. of Development in monitoring and appropriate spending of donated funds. Maintains a thorough knowledge of issues and trends affecting foundation and government funding and communicate regularly to the V.P. of Development and other senior staff to facilitate awareness and discussion of strategic opportunities and challenges in building support for Society priorities. Works closely with the Director of Corporate Sponsorships, Outreach, and Events to assure close coordination on relationships with corporate foundations. Works closely with other development staff to assure close coordination on relationships with private foundations as they serve as giving vehicles for individual donors. Actively participates in and supports the annual employee survey and action planning process. Performs other related responsibilities as assigned.
Requirements:
Bachelor’s degree or equivalent combination of training and experience required. Masters degree in Marketing, Communications, or other relevant field or equivalent combination of training and experience preferred. Minimum 8 years directly relevant development, foundation or competitive government funding experience. Demonstrated experience developing and executing strategic funding plans and programs, developing and managing budgets, and producing quality deliverables within stated timeframes. Proven track record securing major foundation and government funding. Creative individual; ability to think strategically and deal with changing priorities, emergent issues, multiple projects, and clients simultaneously. Strong interpersonal and communication skills, including verbal, written, listening, and presentation skills. Must be articulate and able to represent the organization effectively both internally and externally. Strong writing skills essential. Computer proficiency required: Microsoft Word, Excel, PowerPoint, Raiser’s Edge and Outlook skills beneficial. Ability to maintain confidentiality of privileged information. Professional appearance and demeanor. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a key member of the Chicago Zoological Society development team. It is a highly visible position, interacting with all internal departments, as well as the entire range of external constituencies. Incumbent is required to gain an intimate understanding of the organization, its mission, vision, values, and operating philosophies, and how development activities impact the operation and success of the organization. Must have a high level of energy, be self-motivated, results-oriented, confident, customer-oriented, and have strong presentation and people skills. He/she must be highly flexible and able to respond and adapt to changes. Must be able to establish and maintain a strong rapport and positive relationships with senior managers, staff, and external clients. Must be able to nurture new prospect relationships and have a proven track record in obtaining foundation and government funding. Must be strategic in orientation, proactive, persistent, and helpful. Must be able to handle multiple projects and clients simultaneously and work within a very fast-paced environment with rapidly shifting priorities. Incumbent must enjoy a challenge, be passionate about his/her work, embrace the organization’s mission and ethic of caring, and have a commitment to excellence. Normal work weeks of 50-55 hours+ are not unusual. Individual will be expected to be present and visible at development, marketing, and other events sponsored by the Society for its employees, Board members, and other professional participants and audiences, including evenings, early mornings, and weekends as needed. Some occasional local and domestic travel may be required. Thus, individual must be prepared to make a significant commitment to the organization.
Director of Major Gifts
Requisition #751SD
Responsibilities:
With the Vice President of Development and other Development Directors, develops and executes an integrated plan to secure philanthropic support from individuals and family foundations. With the objective to maximize potential support, as well as further the ongoing efforts to build major philanthropic support for the Chicago Zoological Society, identifies Trustees and other volunteer leadership and develops appropriate cultivation and communication strategies, action plans, special events, and commemorative giving opportunities. Manages a portfolio of approximately 150 prospects with responsibility for moving them from qualification through solicitation. Manages and works to develop and support a cadre of well-trained, high-level trustees and volunteers for the major gifts program. Prepares training materials and actively assists and participates in the solicitation process as appropriate. Works closely with other Development Directors to coordinate efforts with other Development areas, with the goal of maximizing gift potential for the major gift campaign and future campaigns. Also, working closely with appropriate Development staff, utilizes and analyzes data from the electronic database (e.g., screening profiles) to maximize campaign giving potential while supporting the annual fund program. Works closely with the Senior Vice President of Advancement and Vice President of Development to identify, cultivate and develop solicitation strategies for Leadership Campaign prospects, including individuals, foundations and corporations. In addition, prepare reports and assist in staffing the President, Board Chair, and Leadership Campaign Chair. Works closely with the Director of Planned Giving & Endowment to maximize potential for current campaign gifts from Living Legacy donors and others to develop strategies for the endowment program and for deferred gifts as appropriate. Works with the Vice President of Membership and Share the Care (Animal Adoption) Programs to develop strategies, timelines, budget, and printed materials for cultivating members and parents as appropriate. Works with other Development Directors and the Marketing & Communications Group to prepare appropriate cultivation and solicitation materials. Plans special cultivation events with the assistance of other Development Directors and work with development staff and Catering Department to execute. Meets regularly with staff involved in the design and construction process. Provides guidance and assistance in planning preview and opening events for new facilities. Performs other related responsibilities to successfully achieve the Society’s development goals and objectives, as necessary.
Requirements:
Bachelors Degree in arts, sciences, or a relevant business related field or equivalent combination of training and experience required. Masters preferred. Ten years relevant development experience with not-for-profit organizations, including demonstrated success in annual campaign development, soliciting and securing major gifts from both private and pubic sources, and experience working with Boards of Trustees required. Outstanding interpersonal skills. Ability to deal with all levels of staff and to establish and maintain strong rapport and effective relationships. Articulate, well-spoken individual, capable of effectively representing the organization to various audiences, both within and outside the organization. Adept and persuasive communication skills, including the ability to write persuasive, personal, and grammatically correct letters and proposals. Strategic thinking and orientation. Solid planning and organizational skills. Ability to maintain the confidentiality of privileged information. Effective problem solving and sound, logical decision-making skills. Flexible, cooperative team player. Must be able to deal with emergent issues, multiple projects, and internal/external high level officials simultaneously. Must be able to work effectively under pressure and effectively manage sensitive development issues. Must be PC literate. Ability to use word processing and database management software packages. Experience with Razor’s Edge and MS Office Suite a plus. Highly professional appearance and demeanor. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. Strong interest in conservation issues and an appreciation of the Society mission and vision is essential. Incumbent is required to gain an intimate understanding of the organization, its mission, vision, values, and philosophies and how development and government affairs impact the operation and sustainability of the Society. Incumbent will be expected to effectively integrate and coordinate a variety of development disciplines. Incumbent must be comfortable working in an environment that is mission and values driven. Incumbent must have a high level of energy, be self-motivated, confident, and make strong, compelling presentations to diverse audiences. Incumbent must enjoy a challenge, be passionate about his/her work, and have a commitment to excellence. The incumbent must have the ability to establish strong working relationships, both internally and externally, and work effectively with others throughout the institution. This team player must have outstanding communications skills, verbal and written, including strong listening skills. Because the Chicago Zoological Society is an organization that runs at a very fast pace with multiple, rapidly changing priorities, the incumbent must be flexible and adaptable and comfortable in a dynamic organization with a continually evolving culture. Incumbent will be expected to be present and visible at events sponsored by the zoo for its employees, Board members, and other audiences, including evenings, weekends, and early mornings, as needed. Thus, the incumbent must be able to make a significant commitment to the organization. Some travel may be required to meet established work objectives.
General Manager, Concessions
Requisition ID#: 790SC
Responsibilities:
Manage labor, food, and operating expenses. Develop ideal labor guidelines and assist department staff in setting ideal food costs and other operating expenses. Accountable for managing cash and inventory responsibly and in accordance with Society policies and department standard operating procedures. Develop and implement a performance management program which includes performance observation, evaluation, corrective action, appraisal, and salary management to help facilitate a high performing, productive, and profitable organization. Direct the training and development of staff. Assure compliance with relevant labor law regulations and society policies and department standard operating procedures. Prepare annual operating budget for business unit. Monitor actual performance, identify discrepancies, and implement corrective action in controllable areas. Review current departmental procedures, and make recommendations for new and/or modifications as necessary. Direct the delivery of all products and services to the guests, ensuring quality standards are consistently met. Manage the multiple stages of food delivery including receiving and storage, preparation, display cooking, service, dining experience, and cleanliness. Prepare viable manpower plan including coordinating the recruitment, selection, and hiring of staff. Develop and monitor quality standards for food service, cleanliness, and sanitation. Takes appropriate action to ensure standards are achieved. Assist in the internal and external research of products, services, and trends related to food service operations and make applicable recommendations. Develop new products, recipes, and procedures. Review current and new products, and make recommendations to maximize revenue and cost controls by utilizing culinary technicians, vendor representative, and other available data. Coordinate with Plant & Facilities for the maintenance of equipment and facility. Assist Marketing Department in the development and execution of marketing plan(s) for restaurant enterprise zone and society-wide program and plans including advertising, promotions, special events and in-park meetings. Serve as spokesperson and host in promoting restaurant’s theme and concept. Work with staff of other departments as necessary to achieve integrated objectives. Participate in interdepartmental committees related to Society-wide programs. Other related duties as assigned.
Requirements:
Bachelor’s degree in business administration, hospitality management or related field, or equivalent combination of training and experience required. Minimum of 5 years food service management experience required. Must be able to obtain and maintain food service sanitation certificates as required by city, county, and state within one year. Must possess strong written and oral communication skills. Must possess strong interpersonal skills. Must represent the Society in a professional manner at all times. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position which routinely includes weekends, holidays, and occasional evening work.
Instructor – School Programs (Part-Time), School Groups - CET
Requisition ID# 758CC
This position contributes to the success of the Chicago Zoological Society by presenting educational programs to various groups, assisting with the development of classes and programs, and providing a safe, fun, and educational class experience. By exercising these functions, this position advances the CZS mission while supporting the four pillars, especially Innovations in Education and Extraordinary Guest Experiences.
Responsibilities:
Program facilitation and preparation - Sets-up, teaches and takes down Connections programs in assigned classrooms and other in-zoo sites, for students in preschool through high school. Participates in other Education Department programs, such as assisting with teacher workshops. Program development - Contributes to the research, development, implementation and writing of new programs, and in the maintenance of existing programs. Maintenance of supplies, equipment, and materials - Assists in the maintenance of supplies, equipment and materials needed to deliver programs. Other responsibilities - Assists with clerical and secretarial duties related to school programs. Participates in other department activities and duties as assigned.
Requirements:
Bachelor’s Degree in education, life and environmental science or equivalent combination of related training and experience required. Minimum 1 year experience teaching in either a classroom or informal education setting. Experience working with a variety of ages and group sizes, and teaches a range of class styles. Good oral and communication skills. Basic computer skills required, word processing skills desired. Able to work cooperatively with staff and volunteers. Ability to work flexible hours, including occasional weekends, evenings and holidays. Experience in a zoo, aquarium, museum, nature center, art studio environment, or early childhood classroom preferred. Interest and passion for conservation, biological diversity, and the natural world. A genuine interest in learning and innovative approaches to education. Must be willing to work in outdoor and indoor work settings in a variety of weather conditions. Excellent customer service skills and/or demonstrated ability to work with the public effectively. Ability to work cooperatively with staff and volunteers. Good oral and written communication skills. Must represent the Society in a courteous, professional manner at all times. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Fluency in Spanish or other foreign language desirable.
Keeper Any Level – Marine Aquatics
Requisition ID#: 776CC
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.
Responsibilities:
Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor guests to insure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements:
Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Good interpersonal skills. The ability to interact in a courteous and professional manner. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Must learn and integrate information, knowledge, and direction quickly. Good decision-making skills. Must be alert and make sound independent judgments. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must have or acquire general knowledge about the Society, gain an understanding of the Society’s mission, and become familiar with and follow Society policies and procedures. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties. Must be reliable. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Hourly Rate: Assistant Keeper: $19.36 - Keeper: $21.28 - Sr. Keeper: $22.87
Keeper, Any Level - Marine Mammals, Animal Programs
Requisition ID# 768WL
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct visitors as necessary.
Responsibilities:
Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor visitors to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their zoo visit. Demonstrate knowledge of and implement zoo-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements:
Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Good interpersonal skills. The ability to interact in a courteous and professional manner. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Must learn and integrate information, knowledge, and direction quickly. Good decision-making skills. Must be alert and make sound independent judgments. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must have or acquire general knowledge about Brookfield Zoo, gain an understanding of the zoo's mission, and become familiar with and follow zoo policies and procedures. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties. Must be reliable. Valid Illinois driver's license required for Illinois residents within 90 days of hire; valid out-of state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. For The Living Coast and Seven Seas keeper positions, SCUBA Certification required within one year of hire. Hourly Rates are as follows: Assistant Keeper: $19.36 /hr. - Keeper: $21.28/hr. - Sr. Keeper: $22.87 /hr.
Keeper Any Level – Primates
Requisition ID#: 773WL
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.
Responsibilities:
Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor guests to insure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Other related duties as assigned.
Requirements:
Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Good interpersonal skills. The ability to interact in a courteous and professional manner. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Must learn and integrate information, knowledge, and direction quickly. Good decision-making skills. Must be alert and make sound independent judgments. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must have or acquire general knowledge about the Society, gain an understanding of the Society’s mission, and become familiar with and follow Society policies and procedures. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties. Must be reliable. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Hourly Rate: Assistant Keeper: $19.36 - Keeper: $21.28 - Sr. Keeper: $22.87
Marketing Coordinator Onsite
Requisition ID# 779WL
This position contributes to the success of the Chicago Zoological Society by supporting the Assistant Marketing Manager in providing an extraordinary guest experience and driving attendance through engaging and impactful onsite communications, programming, promotions and events.
Responsibilities:
Supports supervisor in the development of onsite programs and events including research, business case development, logistics planning, budgets, etc. Responsible for execution of onsite programs, events, and promotions including coordinating with internal cross-functional groups, external groups (talent, partners, radio stations, etc.) and seasonal staff. Coordinates development of onsite communication materials (e.g., signage, gate handouts/publications, events calendar, coupons, etc.) working with Creative Services Department, other staff, and vendors as appropriate, managing process and budget and ensuring timely delivery to marketplace. Maintains and updates project management documents including timelines, budgets, issues management, performance tracking, etc. Supports coordination of in-park costume character needs. Supports offsite marketing team during off-peak/shoulder season as needed. Other related duties as assigned.
Requirements:
Bachelors degree in Marketing or related field or equivalent combination of training and experience required. One to two years experience in marketing, events, promotions or other relevant field required. Strong communications and creative writing skills required. Strong computer skills required. Knowledge of a variety of software applications (including MS Word, Excel, PowerPoint, Outlook, Raisers Edge, and Windows 95). Strong interpersonal skills with a warm, amiable personality. Ability to interact professionally and effectively and maintain positive relationships with internal departments, outside vendors, suppliers, media, and others. Incumbent must be persistent, helpful, and able to deal with multiple issues at one time. Solid analytical and decision-making skills. Incumbent must be self-motivated, flexible, and confident, possess a high level of energy, and enjoy working in a dynamic environment. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency desirable, but not required.
Partnership Marketing Manager
Requisition ID#: 788WL
Responsibilities:
Establish marketing-related sponsorships with corporations and foundations. Identify, research, pursue, pitch and secure sponsors, ensure timely and accurate contract execution, including measuring and reporting on results. Establish and manage sponsorship standards and sponsorship promotional program including activation. Establish income goals and manage fulfillment. Develop and oversee execution of annual marketing plan for sponsorships, promotions, and other general public components, and incorporate into overall marketing plan. Perform other related duties as required and/or as identified to ensure successful achievement of department and program objectives and goals.
Requirements:
Bachelor’s degree in Marketing or equivalent combination of related training and/or experience required. Minimum of seven years of relevant marketing or sponsorship experience required. Experience in the cultural attraction field a plus. Proven track record in securing sponsorships at the $50K+ level. Experience in developing relationships with national and Chicago-based corporate and marketing contacts. Experience contributing to plan development, creating budgets, and timelines/key date schedules required. Strategic thinker and orientation with strong conceptual skills required. Proven ability to be proactive with respect to institutional evaluation needs, activities, and issues; and ability to deal with emergent issues, multiple projects, and clients simultaneously required. Detail orientation, persistent and helpful in bringing together the resources to successfully get the job done required. Strong interpersonal skills, coupled with a warm, amiable personality required. Ability to interact well with internal departments, outside vendors, suppliers, prospective and current sponsors; able to build and maintain positive working relationships; and demonstrated ability to work in a team environment essential. Strong communication skills -- verbal, written, listening and presentation skills -- required. Solid analytical and creative skills required. Must be able to assimilate information quickly and translate to institution’s marketing needs. An understanding of creative development and production helpful. Computer proficiency required: Microsoft Word, Excel, PowerPoint, Raiser’s Edge and Outlook skills beneficial. Must be able to maintain confidential and privileged information. A high level of energy required. Must be self-motivated, flexible, confident, and enjoy working in a dynamic environment. Must possess an appreciation of conservation issues as well as a comprehensive understanding and sensitivity to external audiences required. Must represent the Society in a professional manner at all times. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Patrol Officer
Requisition ID#: 785WL
Responsibilities:
Enforce and administer the enforcement of park rules; regulations, state, federal and local statutes. Prepare field reports and required paperwork, in accordance with established procedures. Adhere to work schedules defined by the department using a rotating schedule including weekends and holidays. Follow instructions and directions given by the command staff. Respond to basic inquiries from Park Safety Officers and follow up as needed. Patrol the park and adjacent boundaries using a patrol car, cart, on foot or bicycle or with a dog as assigned. Respond to dispatch calls for routine and emergency situations. Direct traffic inside and outside the park, as assigned. Appear in court as necessary. Assume administrative responsibilities for assigned area(s), including, but not limited to: vehicle maintenance, uniforms, equipment, communications, Life Safety, and public relations. Follow appropriate safety and procedural rules. Keep work area and equipment in a clean and functional condition. Must represent the Society in a professional manner at all times. Open, close, and secure buildings and facilities; gates; and parking lots. Pick up and deliver monies between Cashier's Office and park locations. Provide positive public relations, and respond to inquiries and requests for information. Assist motorists with vehicular problems. Monitor facilities, parking, and adjacent properties for safety, hazards, and security. Maintain order and investigate suspicious activities of guests and employees. Determine course of action, reprimand or warn individuals, detain or expel from park, and/or arrest and book persons committing crimes in violation of applicable statutes, and, as appropriate to the situation. Transport arrested individuals to appropriate jurisdictions for further processing as necessary. Administer first aid treatment for injury or illness, including but not limited to: monitoring life signs, stabilizing victims, transporting individuals to hospitals via driving, or assisting in ambulance. Provide assistance in law enforcement and other assigned activities to local community police departments as requested. Monitor behavior and conditions of animal collection during night shift, and provide assistance as necessary to Society officials and keeper staff. Maintain required emergency medical certification and firearm qualification in good standing. Other related duties as required.
Requirements:
Associate's degree in Criminal Justice or other related field or equivalent combination of training and/or experience required. Minimum 2 years security or loss prevention experience required. Minimum 1 year patrol officer experience preferred. Prior work experience at Brookfield Zoo with better-than-satisfactory performance preferred. Must complete and pass to minimum standards Police Academy training within one year of hire. Must attain certification of State of Illinois Emergency Medical Technician status within 1 year of hire, and maintain current certification. Valid Firearms Owners Identification Card required at time of hire. Ability to utilize common security and other department equipment, including, but not limited to: medical equipment, extrication, supplies, and other emergency equipment; typewriters, and computers. Ability to successfully interact with a diverse audience, maintain confidence and have an excellent rapport with co-workers and guests. Must represent the Society in a courteous, professional manner at all times; maintain excellent public relations, strong communication and collaboration skills. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position which includes rotating weekends, evenings, and holidays as assigned.
Play Program Facilitator - Conservation, Education, and Training
Requisition ID# 780WL
This position contributes to the success of the Chicago Zoological Society by providing innovative nature play programs for children and families. Under the guidance of Play Program Supervisors, responsible for development of and facilitation of play programs, settings, and experiences in the Hamill Family Play Zoo, as well as in other Chicago Zoological Society events and programs.
Responsibilities:
Under the guidance of Play Program Supervisors: Facilitates play with children, aged birth-10, including holding live animals, in both indoor and outdoor settings, as assigned. Responsible for the daily care of equipment, property, play program materials, and play settings, including but not limited to: daily set-up, clean-up, inventory, and proper use of all equipment and property. Creates, develops, and implements play programs and developmentally appropriate learning experiences for children, aged birth-10, and their families at Hamill Family Play Zoo. Creates, develops, and implements developmentally appropriate learning experiences and programs, with an emphasis on nature play for children aged birth-10 and their families for the Education Department Subscription Programs, Chicago Zoological Society Special Events, and other programs as requested by the Senior Manager of Learning Experiences. Incorporates knowledge of Chicago Zoological Society, its mission and zoo-wide operations into daily job responsibilities. Becomes familiar with and follows Society policies and procedures. Provides guidance to adult and youth volunteers as directed. Attends meetings and training sessions as assigned. Other related duties as assigned.
Requirements:
High school diploma or equivalent required. Bachelor's degree in Liberal Arts, Science, Fine Arts, Drama, Early Childhood Education, Environmental Education, or related field is preferred. Basic computer literacy required. Computer proficiency with Windows, Microsoft Outlook, Word, and Excel preferred. Minimum two years experience in any of the following areas are required: facilitation of play, art, drama, music, or other creative activities; working with and/or supervising adult and youth volunteers; and/or early childhood education or other educational and/or recreational experience with children aged birth-10. Must be able to work with and handle live animals including small mammals, herps, birds, and invertebrates. Experience in a zoo, aquarium, museum, nature center, art studio environment, or early childhood classroom required. A genuine interest in nature, animals, and children. Must be able to accommodate a flexible schedule with rotating days, including regular weekends, holidays and evening work as needed. Must be able to work in outdoor and indoor work settings in a variety of weather conditions. Willingness to learn play facilitation skills. Excellent customer service skills and/or demonstrated ability to work with the public effectively in both high and low visitor attendance conditions. Strong ability to communicate effectively with children of diverse background aged birth-10 and their caregivers. Must be able to read, write and speak the English language proficiently. Creative skills/abilities such as musician, actor, dancer, artist, gardener, farmer, naturalist, craftsman, costumer designer/seamstress or other skills relevant to the exhibit experience are a plus. Must represent the Society in a courteous, professional manner at all times. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Play Program Facilitator, Conservation, Education and Training
Requisition ID# 765CC
This position contributes to the success of the Chicago Zoological Society by providing innovative nature play programs for children and families. Under the guidance of Play Program Supervisors, responsible for development of and facilitation of play programs, settings, and experiences in the Hamill Family Play Zoo, as well as in other Chicago Zoological Society events and programs.
Responsibilities:
Under the guidance of Play Program Supervisors: Facilitates play with children, aged birth-10, including holding live animals, in both indoor and outdoor settings, as assigned. Responsible for the daily care of equipment, property, play program materials, and play settings, including but not limited to: daily set-up, clean-up, inventory, and proper use of all equipment and property. Creates, develops, and implements play programs and developmentally appropriate learning experiences for children, aged birth-10, and their families at Hamill Family Play Zoo. Creates, develops, and implements developmentally appropriate learning experiences and programs, with an emphasis on nature play for children aged birth-10 and their families for the Education Department Subscription Programs, Chicago Zoological Society Special Events, and other programs as requested by the Senior Manager of Learning Experiences. Incorporates knowledge of Chicago Zoological Society, its mission and zoo-wide operations into daily job responsibilities. Becomes familiar with and follows Society policies and procedures. Provides guidance to adult and youth volunteers as directed. Attends meetings and training sessions as assigned. Other related duties as assigned.
Requirements:
High school diploma or equivalent required. Bachelor's degree in Liberal Arts, Science, Fine Arts, Drama, Early Childhood Education, Environmental Education, or related field is preferred. Basic computer literacy required. Computer proficiency with Windows, Microsoft Outlook, Word, and Excel preferred. Minimum two years experience in any of the following areas are required: facilitation of play, art, drama, music, or other creative activities; working with and/or supervising adult and youth volunteers; and/or early childhood education or other educational and/or recreational experience with children aged birth-10. Must be able to work with and handle live animals including small mammals, herps, birds, and invertebrates. Experience in a zoo, aquarium, museum, nature center, art studio environment, or early childhood classroom required. A genuine interest in nature, animals, and children. Must be able to accommodate a flexible schedule with rotating days, including regular weekends, holidays and evening work as needed. Must be able to work in outdoor and indoor work settings in a variety of weather conditions. Willingness to learn play facilitation skills. Excellent customer service skills and/or demonstrated ability to work with the public effectively in both high and low visitor attendance conditions. Strong ability to communicate effectively with children of diverse background aged birth-10 and their caregivers. Must be able to read, write and speak the English language proficiently. Creative skills/abilities such as musician, actor, dancer, artist, gardener, farmer, naturalist, craftsman, costumer designer/seamstress or other skills relevant to the exhibit experience are a plus. Must represent the Society in a courteous, professional manner at all times. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Production Artist (Part-Time), Creative Services
Requisition ID#: 774WL
This position contributes to the success of the Chicago Zoological Society by producing and maintaining signage and related graphics to facilitate an exceptional guest experience.
Responsibilities:
Produces welcome and special events signage in an accurate and timely manner. Performs sign maintenance, as necessary. Other related duties as assigned.
Requirements:
2+ years college education preferred. Design coursework, or equivalent combination of training and experience preferred. 2 years related experience operating Macintosh computer and Adobe Creative Suites required; FlexiCut Software experience preferred. Basic knowledge of graphic design and experience using traditional art supplies desired. Must have proven design sensibility, including typography, design and color. Must possess good organizational and communications skills. Must have strong attention to detail. Experience operating a Roland vinyl letter/graphic cutter and laminator preferred. Must have proven ability to meet critical deadlines. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Sales Manager, Catering
Requisition ID#: 783WL
Responsibilities:
Responds to customer inquiries. Researches potential clients, develops priority lists and initiatives contacts. Aggressively and systematically pursues external groups and audiences to utilize the zoo’s facilities for picnics, events, meetings, trade shows, etc. Represents the Society and Catered Events Department to external audiences in an enthusiastic, persuasive, professional manner. Implements sales strategies with Director of Catered Events. Develops and promotes “custom” event packages for prospective clients. Encourages use of facilities and promotes full range of services available with a focus on revenue generation and exceptional customer service. Communicates client specifications, needs, event details, and customer/department expectations to event planning and logistical staff. Develops new markets and relevant sales tools. Pursues designated groups to increase park usage by target markets. Other related duties as assigned.
Requirements:
Bachelor’s degree in business Administration, Marketing or related field, or equivalent combination of training and/or experience required. Minimum of two years relevant sales experience in a hotel, banquet, and special events area preferred. Experience in non profit organization preferred. Must have computer proficiency including experience with Delphi, Catermate, Breeze or other comparable catering software program, Microsoft Excel, Outlook, PowerPoint and Word. Must possess effective sales technique. Must have a neat and business professional appearance. Must have ability to effectively communicate with all levels of staff and audiences. Strong customer service skills required. Demonstrated experience successfully coordinating multiple projects and activities. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus. Previous sales experience in a zoo/museum or other tourist location a plus. Incumbent must be available to travel locally and work evenings and weekends.
Senior Accounts Payable Clerk
Requisition ID#: 782WL
Responsibilities:
Follow prescribed policies and procedures and utilize manual and computerized systems. During times of high volume and accounts payable clerk absence, assist accounts payable clerk in processing the payables of the Society in a timely and accurate manner, including but not limited to: verify receipt of product and/or services; compare purchase order cost to invoice; verifying purchase authorization; processing approved invoices for payment; printing and distributing accounts payable checks; maintaining data records to document paid and pending obligations of the Society; maintain records and follow-up on unmatched invoices. Review data entry of accounts payable clerk on a random basis. Perform random review of accounts payable vouchers for proper approval and support. Answer accounts payable clerk questions. Reconcile accounts payable trial balance and received not vouchered detail to general ledger on monthly basis. Investigate and resolve any discrepancies. Review monthly accounts payable aged trial balances and received not vouchered detail. Work in coordination with the receiving departments to resolve old, unvouchered items. Work with Plant and Facilities administrative support to ensure timely payment of capital invoices. Monitor status of items on the outstanding invoice lists. Follow-up with department managers as needed. Handle vendor inquiries of status of invoices. Resolve discrepancies. Handle Society personnel inquiries of items on their ledger printouts as they relate to account payable vouchers. Maintain accuracy of vendor master as it relates to 1099-able vendors. Maintain records of W-9 forms. Produce 1099 forms at year-end. Prepare audit schedules and related support as they relate to payables and accruals. Document accounts payable procedures and recommend changes/improvements in the process. Monitor Purchase Authorization List and make recommendations for additions or deletions. Assist in other functions necessary to the department’s needs, including but not limited to opening, sorting and logging the accounting department’s mail and providing miscellaneous reports and analyses. Other related duties as assigned.
Requirements:
Associates Degree in Accounting or Business or equivalent combination of relevant training and/or experience required. High school diploma or equivalent required. Minimum of 3-4 years computerized accounts payable experience required. Experience with Serenic Navision or Microsoft Navision preferred. Good computer skills in Microsoft Word and Access. Strong computer skills in Excel required. Ability to maintain confidentiality of privileged information. Strong mathematical skills required. Strong communication and interpersonal skills. Eye for detail, completeness, and accuracy. Ability to work under pressure and meet deadlines. Ability to prioritize effectively and juggle multiple projects and assignments. Ability to understand and carry out oral and written instructions and to request clarification when needed. Self-starter with the ability to use sensible judgment. Professional appearance and warm, attentive demeanor. Accurate data entry skills required. Accurate typing skills. Experience in processing payable for the construction industry desired. Provide high level of customer service to both internal and external customers. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Senior Designer, Creative Services
Requisition ID#: 772WL
This position contributes to the success of the Chicago Zoological Society by creating, illustrating, and producing marketing communications and in-park signs under minimal supervision to educate the public about animals and conservation, to raise funds, to share the results of research, to enhance the experience of guests of the zoo and to drive attendance.
Responsibilities:
Designs printed materials, advertising, signs, and other graphics to meet criteria established by clients and supervisor to educate our guests about the natural world and to increase attendance. Illustrates printed materials, signs, and other graphics to meet criteria established by clients and supervisor in a variety of styles and media. Assists other Senior Designers in layout, production, research, and production of signage programs and printed materials or campaigns. Provides leadership to and supervision of seasonal, if applicable, including but not limited to job assignments, sketch reviews, and performance evaluations and recognition. Participates in the Interpretation Maintenance program to ensure that signage standards are met in all visitor areas. Conduct monthly walk through of all assigned buildings and produce replacement signage as needed. Other duties as assigned.
Requirements:
Bachelor’s degree in Design or other relevant field or equivalent combination of training and/or experience required. Experience with consumer advertising and web design is preferred. Minimum of 5 years comparable design experience required. Experience in a Graphic Arts/Design department with a non-profit organization or advertising agency is preferred. Strong computer background and proficiency required. Experience with Macintosh platform and Adobe CS2 Suite required. Solid verbal and written communications skills and strong organizational skills required. Must have good decision-making and problem-solving skills and the ability to effectively manage time, prioritize tasks, and juggle a heavy workload. Must possess strong creative and conceptual skills, and demonstrate a full understanding of the creative development process. Ability to work independently and in team settings. Must be able to take art direction. Strong attention to detail. Must be able to maintain the confidentiality of privileged information. Must possess strong interpersonal and communication skills, including verbal, written, and listening. Must represent the Society in a professional, courteous manner at all times. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.
Supervisor, Membership Services
Requisition ID#: 787W:
Responsibilities:
Supervise all membership regular and seasonal staff. This includes addressing Membership Services and Share the Care issues by ensuring that the workflow prioritization, established by the Manager of Membership Operations, is followed. Provide regular weekend report on Sunday afternoons. Assist Manager, Membership Operations in recruiting, hiring, and training of all seasonal employees. Develop comprehensive training materials and standard operating procedures for all departmental processes. Ensure that all revisions to the training materials and standard operating procedures are accurate and current on an ongoing basis in all document locations. Train new and temporary staff on membership customer service standards, record maintenance procedures, history batch procedures and all other departmental guidelines and procedures. Perform Quality Control audits on a regular basis to ensure consistency and accuracy. Process membership and Share the Care applications retrieved from various sales locations. Balance application totals to deposit totals according to batch deposit cover sheet. Address and fulfill miscellaneous member needs and requests associated to their membership applications (print and mail request for replacement card, make follow-up phone calls on applications incorrectly/incompletely filled out, etc.) Primary responsibility includes gift entry into Raiser’s Edge database; secondary responsibility includes updating of demographic data. Responsible for answering telephones (addressing member concerns, managing member expectations, seeking resolutions to problems expeditiously, fulfilling member requests, and efficiently providing these services in a professional manner to meet the expectations of the Society). Maintain archive of member correspondence in Raiser’s Edge. Other related duties as assigned.
Requirements:
Bachelor’s degree in Business Management or other related field or equivalent combination of training and/or experience required. Three years comparable management/supervisory business experience required. Experience in a membership or customer service department in a non-profit organization preferred. Computer proficiency required, preferably in Microsoft Office (PowerPoint, Word, Excel, Outlook) required. Experience with Access and Blackbaud’s Raiser’s Edge database application preferred. Experience in data entry and/or telephone customer service required. Strong organizational and analytical skills required. Strong problem-solving and decision-making skills. Strong interpersonal skills and customer service orientation. Resourceful with excellent oral and written communication skills. Ability to maintain confidentiality of privileged information. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. Incumbent will be directly responsible for all day-to-day operations of the department to include weekend and evening shifts. The regular work schedule for this position is Saturday – Wednesday.
For more information, you may call the zoo's job hotline at (708) 688-8881.
Need more info?
How to apply for a Regular and Part-time position listed above:
If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the full position title and requisition id# in the subject line to: greatjobs@CZS.org Microsoft Word format is preferred (Windows XP or lower version format).
If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.
If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the requisition id# in the subject line each time
Additional Information
It is CZS's policy that a full background check process be successfully completed on all final candidates once a contingent offer is extended. Therefore as part of the employment application process, you must also complete and submit a Background Notification and Authorization form. Based on the requirements of the position, there may be additional forms required as part of the employment application process which will be sent to you separately if required. All full-time positions require a valid Illinois drivers license within 90 days of hire (except for out of state residents who must have a valid license from their state of residence).
Chicago Zoological Society is an EEO/Affirmative Action Employer - M/F/V/D
The Chicago Zoological Society is a government contractor subject to Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, and Section 402 of the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA). These statutes require the Society to take affirmative action to employ and advance in employment qualified minorities, females, and individuals with disabilities, veterans of the Vietnam era, special disabled veterans, other protected veterans, and recently separated veterans. If you belong to one of these protected groups and would like to be considered under the affirmative action program, please tell us (download the Voluntary Self Identification Form PDF). You may inform us of your desire to benefit under the program at this time and/or at any time in the future. The information will assist us in meeting our affirmative action obligations and/or in making any reasonable accommodations necessary if you are disabled. Our affirmative action program contains policies and procedures to assure compliance with our Section 503 and VEVRAA obligations. Submission of this information is purely voluntary and choosing not to disclose this information will not subject you to any adverse treatment.
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