Chicago Zoological Society

The Chicago Zoological Society (CZS) has a variety of positions available at Brookfield Zoo, including full-time, seasonal and college work experience opportunities. The Society is a preferred employer and there are many perks to working here! CZS values its employees and strives to provide a work environment that is challenging and rewarding.

Equal Opportunity/Affirmative Action Employer M/F/D/V.

If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the Full Position Title and Requisition ID# in the subject line to:  greatjobs@czs.org.

• If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.
• If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the Requisition ID# in the subject line each time. 
• Voluntary Self-Disclosure form

All full-time positions require a valid driver’s license. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.
 

Current job openings include: 

Accounts Payable Clerk/Administrative Coordinator
Requisition ID# 917JC

Responsibilities: This position contributes to the success of the Chicago Zoological Society by accurately and timely processing invoices for payment in support of financial sustainability. Maintains administrative regulatory files and provides administrative support to the Sr. Vice President of Finance and Administration. Follow prescribed policies and procedures and utilize manual and computerized accounts payable systems. Process the payables of the Society in a timely and accurate manner including, but not limited to, verifying receipt of product and/or services; comparing purchase order cost to invoices; verifying purchase authorization; processing approved invoices for payment; printing and distributing accounts payable checks, maintaining data records to document paid and pending obligations of the Society; and maintaining records of and follow-up on unmatched invoices. Document accounts payable procedures and recommend changes or improvements to the process. (50%) Provide administrative support to the Sr. Vice President of Finance and Administration and the Controller. Support includes typing correspondence, preparing governmental agency reports and memos, establishing, coordinating, scheduling, and preparing necessary agenda and materials for Investment, Finance, and Audit Trustee committee meetings; and typing of audit confirmations and representation letters. Maintain annual audit file drawers and assist auditors as needed. (15%) Maintain and analyze various accounting records on a monthly basis including capital bond reimbursements, catering nighttime events costing, and other miscellaneous analysis and reports as needed. (10%) Serve as a backup for Sr. Accounts Payable Clerk and Payroll Associate during vacations or other absences. (10%) Maintain files for regulatory agreements and licenses including, but not limited to, state sales tax exemptions; state and federal non-profit status; public disclosure; royalties (AFTRA, ASCAP, BMI); and revenue bonds. Ensure files are kept up-to-date, licenses are renewed in a timely fashion, and information compliance requirements are met. Maintain Certificate of Insurance files. Coordinate obtaining certificates from insurance broker as needed by Sr. Vice President of Finance and Administration. Maintain vehicle title files. Coordinate any requested release of title with Sr. Vice President of Finance and Administration. (7%) Assist in processing department mail. Perform “key operator” duties for accounting copier. Help users resolve small copier problems. Act as liaison for service repair center. (5%) Other related duties as assigned. (3%)

Requirements: Associates Degree in Accounting or Business or equivalent combination of related training and/or experience required. Relevant experience working at the Chicago Zoological Society a plus (includes CZS employment, volunteer, and/or intern experience). Minimum of 2-3 years computerized accounts payable experience in a high-volume payables environment required. Experience with Serenic Navigator or Microsoft Navision preferred. Good computer skills in Microsoft Word and Access. Strong computer skills in Excel required. Experience processing payables for the construction industry desired. Ability to maintain confidentiality of privileged information. Strong mathematical skills required. Strong communication and interpersonal skills. Accurate data entry skills required. Eye for detail, completeness, and accuracy. Ability to work under pressure and meet deadlines. Ability to prioritize effectively and juggle multiple projects and assignments. Ability to understand and carry out oral and written instructions and to request clarification when needed. Self-starter with the ability to use sensible judgment. Professional appearance and warm, attentive demeanor. Accurate typing skills. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Administrative Assistant, Catered Events
Requisition ID# 920JC

Responsibilities: Provide administrative support for sales staff. Answer phones, take messages, file, make copies, open and distribute mail, fax documents, distribute weekly and bi-weekly sales packets, post daily events, obtain weekly client guarantees, generate client correspondence, e.g., thank you letters, deposit letters, mailings, ticket printing. (30%) Provide quality customer service while serving as initial contact for clients and caller inquiries. Post and distribute leads to Sales Managers. Provide accurate responses to inquiries about services, events, and hours of operation. (20%) Perform database entry, including entering reservations for special events. Work with Senior Manager, Business Integration Projects to provide information and support for online reservations for special events. Enter, maintain, and update reservations; compile mailing lists; create and process U.S. mail and e-mail correspondence; create gate lists, hostess lists, and place cards. (20%) Create contracts and purchase orders for vendors. Place and confirm orders with vendors. Coordinate pick up and delivery schedules with vendor and catered events staff. Track weekly and monthly vendor supply orders. Reconcile Catered Event invoices with Accounting Department. Package daily cash, credit card receipts and checks, and then arrange for Patrol Officer pick-up and delivery to Cashiers. (10%) Liaise between Catered Events and other Society departments. Maintain information flow in a timely manner. (10%) Respond to questions, requests, and concerns from guests and managers regarding functions and special events. Direct issues or inquiries to the appropriate staff and conduct necessary follow-up. (5%) Other related duties as assigned. (5%)

Requirements: Associate’s degree in Business Administration or other related field, or equivalent combination of training and/or experience required. Minimum of two years relevant administrative experience required. One year experience in banquet catering, food and beverage, or hospitality industry preferred. Computer proficiency with Windows, Microsoft Access, Word, Outlook and Excel required. Knowledge of Catermate/Breeze/Delphi or other comparable catering software programs a plus. PowerPoint, Navision and Shift 4 a plus. Must accurately type a minimum of 40 words per minute. Must be able to accurately compute basic mathematical calculations. Must possess strong written and oral communication skills. Must possess strong organizational and follow-up skills. Strong eye and aptitude for details and accuracy essential. Must possess strong interpersonal skills and have the ability to effectively communicate with guests and Society personnel. Strong customer service skills required. Must have experience successfully coordinating multiple projects and activities. Must be able to work effectively under pressure and meet strict deadlines. Ability to maintain strict confidentiality of highly privileged information required. Previous experience and/or training in guest relations helpful. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Assistant Buyer
Requisition ID# 931WL
This position contributes to the success of the Chicago Zoological Society by stocking merchandise store locations with products that will support CZS conservation messages and entice guests to make purchases and to facilitate the guest experience and meet financial goals in support of a sustainable future.

Responsibilities:
Work with Merchandise Manager to ensure on-going implementation of annual merchandise plan at all locations. Monitor compliance with assortment plans at each store and report status to the Operations Manager and Merchandise Manager. Review warehouse inventory to ensure all items in stock are assigned to a location in the assortment plan. Maintain the assortment planning module in The Assistant Manager (TAM) inventory management system to support buying plan and make adjustments as assigned by Merchandise Manager to adapt to emergent business needs. Monitor and analyze product sales, identify fast and slow-selling items, initiate re-orders consistent with merchandise plan, and notify Merchandise Manager of slow-selling items and variations from the plan. Manage assigned categories of goods, (e.g., glassware, clothing, souvenirs, publications etc.) place and track orders, control inventory, and maintain good client/vendor relationships. Monitor production of custom products (e.g., products with Brookfield Zoo and CZS logos, etc.), to ensure projects stay on schedule. Implement a tracking system, coordinate communications with the Merchandise Manager, Creative Service Department, and vendors, and facilitate delivery of approved specifications and artwork. Follow up with vendors via email and phone, as needed, regarding deliveries and back-orders. Create purchase orders and provide administrative support to Merchandise Manager as needed. Other related duties as assigned.

Requirements:
Bachelor's degree in a business-related field or five years of equivalent combination of relevant training and/or related experience in retail sales required. Minimum of two years work experience in retail sales analysis preferred. Proven analytical skills required. Computer skills required. Knowledge of Microsoft Office Suite required; strong database skills essential. Ability to quickly and thoroughly learn and use the Society’s inventory management system software required. Experience with TAM software a plus. Must be able to work independently with little or no supervision. Excellent organizational and follow-up skills. Eye for detail, completeness, and accuracy. Must be able to work effectively under pressure and deal tactfully and effectively with difficult individuals and situations. Infrequent, out-of-state travel necessary to attend gift shows and other assigned events. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. The CZS retail operation is a seven days a week operation. Schedule flexibility, including weekend and holiday availability, is required.

Assistant Lead Custodian
Requisition ID# 921JC
Responsibilities: The Assistant Lead Custodian is expected to perform a variety of duties which may include, but are not limited to the following. Specific assignments will vary depending upon operating needs, the nature of the work performed, and/or specific areas(s) assigned. Supervises and performs major Custodial Department functions. Supervises and performs general park duties as necessary to meet operating needs and requirements. Duties include, but are not limited to: building vestibule clean-up, floor cleaning, stripping and sealing; wall and ceiling cleaning, public restroom cleaning, sanitation, and restocking; graffiti check and removal; minor restroom repairs and maintenance; stock room maintenance; carpet cleaning and spot removal; maintenance of equipment and tools; and other janitorial duties as assigned. Supervises and employs the safe and correct selection, use and disposal of Custodial chemicals and media, various hand tools such as brooms, mops, buckets, dusters, etc., or other tools as assigned, and the safe and correct use of small power equipment such as vacuum cleaners, scrubbers, pressure washers, electric cart, or other required power equipment and pick-up trucks and electric carts and other equipment as assigned. Cooperates with and provides input to the Custodial Services Manager in the evaluation of performance of Senior Custodians and other assigned staff. Documents commendations for exceptional performance and/or failure to meet performance standards or other problems in a timely fashion. Leads, recognizes and motivates Senior Custodians and other assigned Custodial staff. Models zoo values and sets a professional example for staff. Train new hires in assigned duties as required. Performs daily inspection of assigned areas, including responsibility for public safety. Advises Custodial Services Manager of necessary repairs, unfinished tasks, or other noted problems or items needing attention as necessary to adequately maintain assigned area(s). Maintains complete and accurate work records, including overtime worked and refused, and other data as required. Responsible for monitoring adherence to safety practices and standard safety procedures, including the use of safety equipment. Reports deviations to Manager, Custodial Services. Informs and assists the public as required. Maintains an awareness of park schedules and activities to provide information to the public as necessary. Demonstrates ability to interact effectively with zoo guests, including formal and informal tours and information sessions as required. Cooperates with Custodial Services Manager in developing standard operating procedures and performance standards for programmatic areas, including assisting with their implementation; and scheduling daily and special projects, and provides input and suggestions with respect to work scheduling and prioritization. Assists and participates constructively in all departmental activities, including irregular and emergency assignments. Organizes required work, materials and equipment for assigned projects as required. Fosters and maintains a cooperative team environment within assigned work group and among department co-workers. Demonstrates ability to interact and work cooperatively with other departments. Demonstrates working knowledge of Animal Collection, its needs, and requirements for assigned function(s). Demonstrates understanding of the goals of Guest Services group. Provides excellent internal and external customer service to other departments and staff in order to fulfill departmental and zoo goals and objectives. Assists and/or temporarily relieves other Lead and Assistant Lead Custodians in functional and/or daily park preparation activities. Interacts and facilitates communication with internal and external clients, including but not limited to; staff, guests, vendors and contractors. Documents the work and performance of vendors and contractors as appropriate. Provides support and service for special projects and zoo events as assigned. Supervises and performs appropriate tasks in accordance with the established Incident Response plan. Leads and directs others to respond appropriately. Responds immediately to animal emergencies and assists with husbandry needs under the direction of Animal Collection personnel. Assures work, equipment, work areas, and self represent the zoo in a safe, clean, professional and orderly manner at all times. Supervises the shares responsibility with other department Leads and Assistant Leads in maintaining equipment in proper operating condition as primary operators and assigners. Trains employees in the proper use of assigned equipment. Other related duties as assigned. Requirements: High School diploma or equivalent combination of training and/or experience required. Four years relevant custodial experience including a track record of increasing levels of responsibility and independence required. Supervisory experience highly desired; experience directing or overseeing work programs highly desired. Proficiency in the operation and maintenance of all types of custodial equipment, including but not limited to; hand tools, power equipment such as strippers, scrubbers, pressure washers, vacuum cleaners, etc. Ability to lead, motivate and direct teams. Good organizational skills required. Ability to work with minimal supervision. Good communication skills required, including the ability to read, write, and perform basic math calculations. Valid driver’s license required in good standing. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required.

Assistant Lead Keeper, Large Carnivores
Requisition ID# 936WL

This position contributes to the success of the Chicago Zoological Society by, under direction of area managers or supervisors, providing experienced care for animals and perform related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary. With guidance, perform a wide variety of departmental supervisory activities as assigned, including supervising and instructing Keepers in assigned area. Relieve Lead Keepers as directed. Perform all routine and new duties with minimal direction.

Responsibilities: Perform in a proactive leadership role and communicate regularly with area supervisors/ managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling and work assignments, and the development of departmental goals, plans, and priorities. Routinely monitor and review the work performance of keeper staff in assigned area and ensure completion of tasks in a timely and effective fashion. Participate in Keeper performance appraisal process as assigned. Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned. Handle personnel situations in a timely, objective, and consistent manner, and in accordance with Society policies and the union contract. Ensure compliance with all Society policies and procedures. Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Observe condition of assigned area, animal enclosures, and equipment. Monitor and clean public spaces, plants, and interpretives as required. Report maintenance needs, and perform minor maintenance tasks. Clean animal enclosures, pools, and service areas as required. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Maintain proficiency in area routines and specialized procedures. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct work of interns, seasonal employees and full-time keeper staff as assigned. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines, and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Other related duties as assigned.

Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Minimum four years Keeper experience or equivalent required, with one of the four years at Brookfield Zoo preferred. Must possess a track record of exemplary performance as Senior Keeper or equivalent experience. Detailed and current knowledge of natural history, principles of animal behavior and husbandry required. Diverse experience caring for and exhibiting a wide variety of large and small carnivores in a zoo setting preferred. Must be able to work with live animals safely. Basic knowledge of the management of captive populations including related AZA conservation programs; understanding of zoo based conservation and breeding programs desirable. Must be capable of dealing with emergencies calmly and efficiently. Incumbent must demonstrate the ability to develop proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions. Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Ability to serve in a leadership role in directing the management and operations within assigned area. Ability to ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers. Ability to work with minimal supervision. Good communication and interpersonal skills. The ability to interact in a courteous and professional manner. Ability to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels. Ability to work in a fast paced and ever changing work environment preferred. Proficiency in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate. Incumbent must possess or acquire knowledge of the Chicago Zoological Society, its mission statement, policies and procedures, and incorporate into daily job responsibilities. Incumbent must demonstrate the ability, or the ability to develop a proficiency, to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Good problem-solving skills. The ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Must represent the Society in a professional manner at all times. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Must be reliable. Basic knowledge of the Chicago Zoological Society’s conservation programs, or the ability and willingness to learn programs, as they apply to assigned areas. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings

Assistant Lead Keeper, Children's Zoo/Hamill Family Play Zoo/Australia
Requisition ID# 934WL

This position contributes to the success of the Chicago Zoological Society by, under direction of area managers or supervisors, providing experienced care for animals and perform related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary. With guidance, perform a wide variety of departmental supervisory activities as assigned, including supervising and instructing Keepers in assigned area. Relieve Lead Keepers as directed. Perform all routine and new duties with minimal direction.

Responsibilities::Perform in a proactive leadership role and communicate regularly with area supervisors/ managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling and work assignments, and the development of departmental goals, plans, and priorities. Routinely monitor and review the work performance of keeper staff in assigned area and ensure completion of tasks in a timely and effective fashion. Participate in Keeper performance appraisal process as assigned. Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned. Handle personnel situations in a timely, objective, and consistent manner, and in accordance with Society policies and the union contract. Ensure compliance with all Society policies and procedures. Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Observe condition of assigned area, animal enclosures, and equipment. Monitor and clean public spaces, plants, and interpretives as required. Report maintenance needs, and perform minor maintenance tasks. Clean animal enclosures, pools, and service areas as required. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Maintain proficiency in area routines and specialized procedures. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct work of interns, seasonal employees and full-time keeper staff as assigned. Actively participates in and supports the annual employee survey and action planning process. Encourages maximum survey participation, shares survey results, and engages all reporting staff in the action planning process. Facilitates regular survey discussions and the creation of specific action plans for improvement, including SMART measures, timelines, and specific employee accountabilities. Monitors and documents progress. Incorporates survey action planning into regular work group/department meetings on an ongoing basis. Holds staff accountable for implementation of action plans and continuous improvement. Shares actions and successes within and outside the work group/department. Other related duties as assigned.

Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Minimum four years Keeper experience or equivalent required, with one of the four years at Brookfield Zoo preferred. Must possess a track record of exemplary performance as Senior Keeper or equivalent experience. Detailed and current knowledge of natural history, principles of animal behavior and husbandry required. Experience with native North American and/or farm animals preferred. Strong operant conditioning skills a plus. Must be able to work with live animals safely. Basic knowledge of the management of captive populations including related AZA conservation programs. Must be capable of dealing with emergencies calmly and efficiently. Incumbent must demonstrate the ability to develop proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions. Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Ability to serve in a leadership role in directing the management and operations within assigned area. Ability to ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers. Ability to work with minimal supervision. Good communication and interpersonal skills. Strong public speaking skills preferred; experience and enjoyment with public speaking/interaction preferred. The ability to interact in a courteous and professional manner. Ability to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels. Successful candidate will be able to work effectively with children and families. Proficiency in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Ability to work in a fast pace and ever changing work group preferred. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate. Incumbent must possess or acquire knowledge of the Chicago Zoological Society, its mission statement, policies and procedures, and incorporate into daily job responsibilities. Incumbent must demonstrate the ability, or the ability to develop a proficiency, to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Good problem-solving skills. The ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Must represent the Society in a professional manner at all times. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Must be reliable. Basic knowledge of the Chicago Zoological Society’s conservation programs, or the ability and willingness to learn programs, as they apply to assigned areas. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings.

Assistant Custodian
Requisition ID# 898JQ

Responsibilities: This position contributes to the success of the Chicago Zoological Society by performing routine and standard Custodial duties and functions in accordance with standard operating procedures under supervision in order to meet operating needs to contribute to the cleanliness of the park and provide an exceptional guest experience.

Performs general park cleaning, washroom maintenance during park hours as assigned. Maintain work records as directed. Occasionally directs work of seasonal employees as assigned during specific tasks. Report performance to supervisor as necessary. Observes standard safety procedures and the use of safety equipment. Custodial duties include but are not limited to: Building vestibule clean-up, floor cleaning, stripping and sealing, wall and ceiling cleaning, public restroom cleaning and sanitation, restocking of supplies. Minor restroom repairs and maintenance, carpet cleaning and spot removal. Office cleaning, restaurant cleaning, and the cleaning of all public space in the park. Perform daily inspection of assigned areas and reports to supervisor as necessary with regard to unfinished work, safety issues, necessary repairs, needed supplies or other problems. Assure work equipment, work areas, and represent the Society in a safe, clean, professional and orderly manner. Assists and participates constructively in all departmental activities, including but not limited to irregular and emergency assignments. Provide Custodial support for Special Events as needed. Assist and participates constructively in all departmental activities, including meetings and irregular and emergency assignments. Performs daily inspections of assigned areas and reports to supervisor as necessary with regard to safety issues, needed repairs, and other problems. Other related duties as required.

Requirements: High School diploma, G.E.D., or equivalent combination of training and/or experience required. Good communication and interpersonal skills. Reliable, dependable individual, Flexible. Personable demeanor and customer service orientated. Must be at least 18 years of age. One year previous custodial experience desirable Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Valid “D” Driver’s License required. Spanish fluency a plus, but not required.

If interested in being considered for this opportunity, please email your resume/cover letter noting position title and ID#898JQ in subject line and in your cover letter to: greatjobs@czs.org. For more information about our organization and career opportunities please visit our website at www.czs.org.

Craftsman Aide, Gas/Water/Electric - Facilities (Temporary)
Requisition ID# 941WL

This temporary position, Craftsman Aide, Gas/Water/Electric in our Facilities department contributes to the success of the Chicago Zoological Society by performing skilled and semi-skilled craftsman duties throughout the park in order to maintain and improve Society physical facility in support of the Society’s goals to be financial sustainable, provide a safe, enjoyable, and aesthetically pleasing experience for guests, to assure satisfactory physical environments for the animals, and a satisfactory work spaces for staff. Ensures exhibits and facilities are functional, in a well maintained state, and support the Society’s communication objectives.

Responsibilities: Perform skilled and semi-skilled crafts duties throughout the park with direct guidance. Learn operating procedures of the Chicago Zoological Society. Assure work performed meets section standards, client specifications, applicable codes and standards, and program goals and is aesthetically pleasing to guests. This includes routine craftsman tasks, as well as those associated with preventative maintenance, special repair projects, capital construction, special events, emergency and safety, unanticipated special repairs, unanticipated capital projects and overhead as directed. Establish and maintain positive and productive relationships and work cooperatively with peers, managers, and clients. Adhere to Plant & Facilities section's quality control standards. Ensure all work performed meets set standards and specifications and complies with established quality control standards. Perform duties associated with the section's overhead operating program including following the Labor Allocation Sheet system and completing daily labor allocation sheets, with direct guidance, attending attend and participating in meetings as assigned. Follow the section's Standard Operating Procedures and carry out associated tasks, as directed, including equipment and shop maintenance, inventory and purchasing, facility surveys and utility locations. Participate in the section's emergency response and animal welfare programs as assigned. Other related duties as assigned.

Requirements: High school diploma or equivalent required. Participation in a relevant, accredited training program or 1-2 years relevant experience at the journeyman level in work group field. Ability to read, write and perform all required math commensurate with field of responsibility. Familiarity with relevant codes related field preferred. Must be able to perform all tasks related to field and possess skills in related fields. May require specialty training, certifications, licenses and/or experience in a specific skill area(s) depending on the position or work assignment, such as, but not limited to: carpentry, painting, welding, plumbing, HVAC, electric/water/gas, and/or life support systems. Ability to work in a team-oriented fashion. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. One or more of the following licensures may be required: Valid "C" or "B" (CDL) Driver's License. Spanish fluency a plus, but not required.

Custodian Aide (2 positions)
Requisition ID# 932/933WL
This position contributes to the success of the Chicago Zoological Society by performing routine and standard custodial duties and functions in accordance with departmental standard operating procedures under supervision to contribute to the cleanliness of the park and provide an exceptional guest experience.

Responsibilities: Perform general park cleaning and washroom maintenance as assigned. Maintain work records as directed. Custodial duties include, but not limited to, building vestibule clean-up, floor cleaning, stripping and sealing, wall and ceiling cleaning, public restroom cleaning and sanitation, and restocking of supplies, minor restroom repairs and maintenance, carpet cleaning and spot removal, office cleaning, restaurant cleaning, and the cleaning of all public space in the park. Provide custodial support for special events as needed. Perform daily inspection of assigned areas and report to supervisor any unfinished work, safety issues, repairs and supplies needed, or other issues. Assure work equipment and work areas are safe, clean, and orderly. Adhere to Society and departmental safety standards, procedures, and use of safety equipment. Assist and participate constructively in all departmental activities, including meetings and irregular and emergency assignments. Other related duties as assigned.

Requirements: High School graduate or equivalent combination of training and/or experience required. One year previous custodial experience desirable. Good communication and interpersonal skills required. Must be reliable, dependable and flexible. Personable demeanor and customer service orientated. Must be at least 18 years of age. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver's license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This is a full-time, temporary position with rotating shifts, including weekends, holidays, and evenings. Incumbent must demonstrate proficiency in areas including, but not limited to, developing proficiency in the safe and correct use of various hand tools such as brooms, mops, buckets, dusters, etc., or other tools as assigned, and power equipment such as vacuum cleaners, floor scrubbers, pressure washers, etc.

Director, Annual Giving
REQUISITION ID# 903JQ
This position contributes to the success of the Chicago Zoological Society by supporting our mission and contributing to its financial sustainability through the raising of funds to support the general operating needs of the organization. The Director of Annual Giving is a member of the development team focused on management of the individual giving program and a lower level portfolio of major donor accounts. The portfolio will consist of individuals from $1,500 - $10,000. As a key member of the Development Team, the Director of Annual Gifts plans and directs Individual Giving Program, primarily focusing on the Bison Circle ($1,500 and above). This position is responsible for events for Bison Circle members and annual fund donors. Work closely with Donor Services Coordinator in creating strategy to cultivate and steward lower-level donors towards major gift prospects. Also, in working with Major Gift Directors, develops strategy for individual operating gifts below $1,500, including memorial gifts and bequests, as well as the employee and in-park giving programs, and supervises implementation of plan.

Responsibilities: In conjunction with Vice President of Development plan, manage, and evaluate a dynamic Bison Circle program, including the development of specific goals for number of donors and dollars across each segment of the program. The Bison Circle includes all unrestricted individual support of $1,500 and above. Development of strategic plan will require extensive coordination with Major Gift Team. Also work closely with Vice President of Membership in supporting all gifts $1,500 and under leading up to Bison Circle. Maintain a low-level portfolio of approximately 30-75 Bison Circle donors/prospects and in coordination with Major Gifts Directors move them through cultivation, qualification, and solicitation including written and face-to-face solicitation and stewardship. Work with other Major Gifts Directors in the department on the creation and implementation of multi-ask solicitations. Work with team members to establish background of a prospect and donor, the relationships, the interests, the cultivation process, and the intended eventual solicitation of prospects for philanthropic gifts. Develop with Donor Services Coordinator a stewardship plan to maintain personal, regular communication with Bison Circle donors by developing and implementing effective donor communications and cultivation activities, including writing general and personalized acknowledgement letters and leading offsite events and tours. Utilize Raisers Edge in developing and implementing a tracking system for site visits and stewardship.Increase participation in the Bison Circle working with Vice President of Development and Vice President of Membership. Utilize different strategies including cultivation events and donor tours to increase number of donors and increase gift total in higher categories. Working with Director of Information and Database Systems, develop Bison Circle budget and monitor revenue and expenses on a regular basis. Prepare financial reports and an annual fund report as required. Perform other related responsibilities as assigned.

Requirements: Bachelor’s degree in Liberal Arts, Communications, Marketing, or other relevant field or equivalent combination of training and experience required. Masters degree or other relevant field or equivalent combination of training and experience preferred. Relevant experience working at the Chicago Zoological Society a plus (includes CZS employment and other experience such as relevant volunteer and/or intern experience). Minimum two to five years development experience required. Demonstrated experience developing and executing strategic funding plans and programs, developing and managing budgets, and producing quality deliverables within stated timeframes. Proven track record in working with donors through cultivation to secure annual gifts. Creative individual; ability to think strategically as well as analytically and deal with changing priorities, emergent issues, multiple projects, and clients simultaneously. Strong interpersonal and communication skills, including verbal, written, listening, and presentation skills. Must be articulate and able to represent the organization effectively both internally and externally. Strong writing skills essential. Must be able to nurture new prospect relationships and have a proven track record in obtaining sponsorship and event funding. Excellent planning and organizational skills. Ability to work effectively under tight deadlines and extreme stress with unfailing level of accuracy. Computer proficiency required: Microsoft Word, Excel, PowerPoint, Raiser’s Edge and Outlook skills beneficial. Ability to maintain confidentiality of privileged information. Professional appearance and demeanor. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Additional Information: This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. This is a key member of the Chicago Zoological Society development team. It is a highly visible position, interacting with all internal departments, as well as the entire range of external constituencies. Incumbent is required to gain an intimate understanding of the organization, its mission, vision, values, and operating philosophies, and how development activities impact the operation and success of the organization. Must have a high level of energy, be self-motivated, results-oriented, confident, customer-oriented, and have strong presentation and people skills. He/she must be highly flexible and able to respond and adapt to changes. Must be able to establish and maintain a strong rapport and positive relationships with senior managers, staff, and external clients. Must be strategic in orientation, proactive, persistent, and helpful. Must be able to handle multiple projects and clients simultaneously and work within a very fast-paced environment with rapidly shifting priorities. Incumbent must enjoy a challenge, be passionate about his/her work, embrace the organization’s mission and ethic of caring, and have a commitment to excellence. Thus, individual must be prepared to make a significant commitment to the organization.

If interested in being considered for this opportunity, please email your resume/cover letter noting position title and ID# 903JQ in subject line and in your cover letter to: greatjobs@czs.org. For more information about our organization and career opportunities please visit our website at www.czs.org.

Keeper, Any Level – Herpetology
ID#: 919JQ

This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.

Responsibilities: Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor visitors to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their zoo visit. Demonstrate knowledge of and implement zoo-wide and area emergency procedures as directed. Other related duties as assigned.

Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. A minimum of two (2) years of experience working with reptiles and amphibians in a captive setting is preferred. Experience building and maintaining small aquatics systems preferred.

Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties.

Good interpersonal skills. The ability to interact in a courteous and professional manner. Good decision-making skills. Must be alert and make sound independent judgments. Must be reliable.

Must learn and integrate information, knowledge, and direction quickly. Incumbent must have or acquire general knowledge about Brookfield Zoo, gain an understanding of the zoo's mission, and become familiar with and follow zoo policies and procedures.

Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish Fluency a plus but not required. For The Living Coast and Seven Seas keeper positions, SCUBA Certification required within one year of hire.

This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Hourly Rates are as follows: Asst. Keeper: $20.44/hr.; Keeper: $ 22.47/hr.; Sr. Keeper: $24.15/hr.

Keeper, Any Level – Ungulates
Requisition ID# 942WL
This position contributes to the success of the Chicago Zoological Society by, under close supervision, providing general care for animals and performs related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct guests as necessary.

Responsibilities: Prepare and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas. Study specific reference materials about animals in assigned area. Read other zoological and husbandry texts as assigned. Perform routines of assigned areas and specialized procedures as directed. Monitor visitors to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their zoo visit. Demonstrate knowledge of and implement zoo-wide and area emergency procedures as directed. Other related duties as assigned.

Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Animal care facility, farm, kennel, or equivalent animal experience required. Experience with large and/or small hoofstock required (domestics included); exotic ungulate experience preferred and African painted dog and/or small carnivore experience a plus. Capture and restraint skills preferred; operant conditioning experience also preferred and hoof maintenance skills a plus. Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Good interpersonal skills. The ability to interact in a courteous and professional manner. Knowledge of natural history, zoology, or animal husbandry preferred. Must be capable of dealing with emergencies calmly and efficiently. Must learn and integrate information, knowledge, and direction quickly. Good decision-making skills. Must be alert and make sound independent judgments. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Incumbent must have or acquire general knowledge about the Society, gain an understanding of the Society's mission, and become familiar with and follow Society’s policies and procedures. Incumbent must develop proficiency in routines of assigned areas and specialized procedures as directed. Incumbent must demonstrate the ability to accurately perform job duties. Must be reliable. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Must be able to read, write, and speak the English language fluently. Spanish Fluency a plus but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Hourly Rates are as follows: Asst. Keeper: $20.44/hr.; Keeper: $ 22.47/hr.; Sr. Keeper: $24.15/hr.

Keeper, Any Level, Zoo Nutrition Services
Requisition ID# 927WL
This position contributes to the success of the Chicago Zoological Society by providing excellent animal welfare and fiscal sustainability through efficient Commissary operations including, but not limited to, ordering, receiving, preparation, and delivery of food and supplies to animal buildings and exhibit areas, maintaining established sanitation and cleaning standards, and performing routine duties under close supervision.

Responsibilities:
Accurately and efficiently prepare and deliver food and supplies to animal buildings and exhibit areas daily as directed. Properly receive, unload, and store items delivered to the ZNS Commissary including, but not limited to, produce, hay, bedding, frozen prey, and bagged feed. Report suspect food and unusable items to Lead Keeper immediately. Develop knowledge of assigned animals and act as liaison for assigned workgroups. Responsible for maintaining and updating records for animals within assigned area. Clean equipment and ZNS Commissary according to ZNS sanitation and USDA guidelines. Complete and process diet change forms, labels, protocols, and any other written work as assigned. Maintain proficiency in area routines. Observe the condition of all work areas, and report maintenance needs to supervisor. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Comply with all Society policies and departmental procedures. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Other related duties as assigned.

Requirements:
High school diploma or GED required. Bachelor's degree or college coursework in relevant biological field or equivalent combination of training and experience preferred. Minimum one year of relevant food product, food handling, or keeper experience preferred. Must possess an understanding of practical principles of nutrition, food science/service, cafeteria, and warehousing. Good interpersonal and communication skills required. Computer proficiency required; Microsoft Windows, Outlook, Word, and Excel preferred. Knowledge of commercial kitchen machinery helpful. Must possess good problem-solving and decision-making skills. Must be flexible, well organized, and have good time management skills. Must be reliable and trustworthy. Must be capable of dealing with emergencies calmly and efficiently. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. One or more of the following licensures may be required: Valid "C" or "B" (CDL) Driver's License. Valid medical authorization card required for positions with commercial motor vehicle driving responsibilities. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Keepers (Any Level) in Zoo Nutrition Services have very little contact with animals. Hourly Rates are as follows: Asst. Keeper: $20.44/hr.; Keeper: $ 22.47/hr.; Sr. Keeper: $24.15/hr.

Laboratory Technologist (Part-time)
Requisition ID# 881WL
This position contributes to the success of the Chicago Zoological Society by providing quality care to the animal collection through the means of conducting a wide variety of standard clinical laboratory tests and analysis for the animal hospital. This position also assists the Veterinary Services Department and the Chicago Zoological Society in creating innovations and excellence in animal welfare and conservation leadership by enabling the Veterinary Services Department to meet the most current standards for specialized veterinary care.

Responsibilities: Conduct various types of laboratory tests including, but not limited to, comprehensive blood work-ups, cytology, and fecal analysis for parasites, as directed by senior staff. Maintain various recordkeeping systems for the department. Monitor the administration and maintenance specified preventative health programs. Assist in forwarding samples for analysis to outside referral laboratories as necessary. Responsible for maintaining inventory of laboratory supplies. Responsible for initiating communication with hospital veterinarians and management regarding laboratory results that affect the welfare of the animal collection. Assist in contacting zoological institutions to discuss and exchange information regarding laboratory procedures for animals within the collection to determine necessary modifications in laboratory procedures. Maintain quality control, upkeep, and maintenance of instruments and equipment. Other related duties as assigned.

Requirements: Associates of Science degree in Veterinary Technology or equivalent combination of relevant training and experience required. Minimum 2 years experience in a clinical setting required. Minimum 1 year experience working in a veterinary hospital or veterinary diagnostic laboratory required. Relevant experience working at the Chicago Zoological Society a plus (includes CZS employment, volunteer, and/or intern experience). Computer proficiency with Windows, Microsoft Outlook, Word, and Excel required. Experience with PowerPoint and other office software packages preferred. Excellent communication skills required. Must be capable of dealing with emergencies calmly and efficiently. Must be able to properly carry out tasks as directed. Must display excellent analytical judgment and the ability to work under pressure. Must have positive interest in animals and their welfare. Must be able to follow procedures for safe handling of live animals. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability, Spanish fluency a plus. This is a part-time position which may require rotating shifts, including weekends, holidays, and evenings.

Laboratory Technologist
Requisition ID# 875WL
This position contributes to the success of the Chicago Zoological Society by providing quality care to the animal collection through the means of conducting a wide variety of standard clinical laboratory tests and analysis for the animal hospital. This position also assists the Veterinary Services Department and the Chicago Zoological Society in creating innovations and excellence in animal welfare and conservation leadership by enabling the Veterinary Services Department to meet the most current standards for specialized veterinary care.

Responsibilities: Conduct various types of laboratory tests including, but not limited to, comprehensive blood work-ups, cytology, and fecal analysis for parasites, as directed by senior staff. Maintain various recordkeeping systems for the department. Monitor the administration and maintenance specified preventative health programs. Assist in forwarding samples for analysis to outside referral laboratories as necessary. Responsible for maintaining inventory of laboratory supplies. Responsible for initiating communication with hospital veterinarians and management regarding laboratory results that affect the welfare of the animal collection. Assist in contacting zoological institutions to discuss and exchange information regarding laboratory procedures for animals within the collection to determine necessary modifications in laboratory procedures. Maintain quality control, upkeep, and maintenance of instruments and equipment. Other related duties as assigned.

Requirements: Associates of Science degree in Veterinary Technology or equivalent combination of relevant training and experience required. Minimum 2 years experience in a clinical setting required. Minimum 1 year experience working in a veterinary hospital or veterinary diagnostic laboratory required. Relevant experience working at the Chicago Zoological Society a plus (includes CZS employment, volunteer, and/or intern experience). Computer proficiency with Windows, Microsoft Outlook, Word, and Excel required. Experience with PowerPoint and other office software packages preferred. Excellent communication skills required. Must be capable of dealing with emergencies calmly and efficiently. Must be able to properly carry out tasks as directed. Must display excellent analytical judgment and the ability to work under pressure. Must have positive interest in animals and their welfare. Must be able to follow procedures for safe handling of live animals. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability, Spanish fluency a plus. This is a full-time position which may require rotating shifts, including weekends, holidays, and evenings.

Patrol Officer – Public Safety
Requisition ID# 946AW

This position contributes to the success of the Chicago Zoological Society by performing duties as an armed police officer to ensure the safety and protection of life and property, prevention of crime, apprehension of criminals and the enforcement of laws and park rules contributing to the Society’s overall financial sustainability and contributing to an extraordinary guest experience.

Responsibilities: Patrol CZS property and enforce and administer the enforcement of park rules, regulations, state, federal and local statutes. Prepare timely, accurate, and complete field reports and required paperwork in accordance with established departmental procedures. Adhere to work schedules defined by the department manager, including a rotating schedule with nights, weekends and holidays. Assignments and instructions are given by superior officers, who review and evaluate work methods and results through reports, observations and discussions. Respond to basic inquiries from Park Safety Officers and follow up as appropriate. Patrol the park and adjacent boundaries using a patrol car, golf cart, on foot or bicycle as assigned. Respond to dispatch calls for routine and emergency situations including, but not limited to: securing a scene, interviewing participants and witnesses; collecting other related information for documentation purposes. Respond as required to emergency situations as outlined in established protocols including, but not limited to: resource hospital standard operating procedures, CZS Incident Response Plan and the Tactical Animal Response Intervention Plan. Direct vehicle traffic in a safe manner inside parking lots and on streets surrounding Brookfield Zoo as assigned. Operate the police dispatch desk, answer calls to the station and dispatch police units accordingly. Maintain incident cards for appropriate responding units. Log and inventory lost/found items per departmental guidelines and monitor fire alarm system and weather program. Participate in mandatory training as required. Officers must exercise sound, independent judgment when responding to both routine and complex emergency situations. Follow appropriate safety and procedural rules and guidelines. Must keep work area and equipment in a clean and functional condition. Following established operating procedures from resource hospital, administer first aid treatment for injury or illness including, but not limited to: monitoring life signs, stabilizing victims, transporting individuals to hospitals via ambulance. Prepare patients for transport to local hospital, including lifting patients on a backboard or stretcher, patient extrication or assisting with patient care in the ambulance. Monitor facilities, parking lots and adjacent properties for safety, hazards and security. Patrol by drive by and physical check to observe, prevent or terminate unlawful or unsafe acts; report/document crimes or incidents, unusual situations, or safety issues, respond to calls and/or initiate action, and back up other units as required.

Report all unsafe conditions, violations of safety procedures and take immediate steps to rectify unsafe conditions. Report incidents immediately to the Safety Department and Police Sergeant. Follow safe work practices. Inspect equipment and vehicles daily for any defects, use personal protective equipment and automobiles as assigned in the completion of duties. Open, close and secure buildings, facilities, gates and parking lots. Pick up and deliver monies between cash control and park locations. Pick up monies and complete appropriate documentation for collection of revenue from various machines/donation boxes or other sources throughout the park and deliver same to Cash Control. Provide positive public relations and respond to inquiries and requests for information. Assist motorists with vehicular problems. Maintain order and investigate suspicious activities of guests and employees. Consult with Police Sergeant as appropriate to determine course of action, reprimand or warn individuals, detain or expel from park and/or arrest, and book persons committing crimes in violation of applicable statutes as appropriate to the situation. Interview complainants and witnesses; analyze probable sequence of events; seek additional data through research; identify, arrest and take into custody offender(s) for probable cause; advise such persons of their constitutional rights; search subjects for office safety and testify in court proceedings to provide known facts and evidence. Transport arrested individuals to appropriate jurisdictions for further processing as necessary. Monitor behavior and condition of animal collection, conditions of the buildings and facilities during night shift, and provide assistance as necessary to Society officials and other staff. Monitor fire alarm system, respond to activations, and take necessary corrective actions. Actively participate on assigned department team(s) including, but not limited to: vehicle maintenance, investigations, EMS, keys/locks, training, incident response, radios, employee parking and firearms. Maintain required Emergency Medical Certification and remain current on mandated continuation education as directed by resource hospital; maintain firearm qualifications as required. Provide assistance in law enforcement and other assigned activities to local community police departments as requested or assigned. Perform skilled and semi-skilled crafts duties throughout the park with direct guidance. Learn operating procedures of the Chicago Zoological Society. Assure work performed meets section standards, client specifications, applicable codes and standards, and program goals and is aesthetically pleasing to guests. This includes routine craftsman tasks, as well as those associated with preventative maintenance, special repair projects, capital construction, special events, emergency and safety, unanticipated special repairs, unanticipated capital projects and overhead as directed. Establish and maintain positive and productive relationships and work cooperatively with peers, managers, and clients. Adhere to Plant & Facilities section's quality control standards. Ensure all work performed meets set standards and specifications and complies with established quality control standards. Perform duties associated with the section's overhead operating program including following the Labor Allocation Sheet system and completing daily labor allocation sheets, with direct guidance, attending attend and participating in meetings as assigned. Follow the section's Standard Operating Procedures and carry out associated tasks, as directed, including equipment and shop maintenance, inventory and purchasing, facility surveys and utility locations. Participate in the section's emergency response and animal welfare programs as assigned. Other related duties as assigned.

Requirements: Associate’s degree in Criminal Justice or other related field or equivalent combination of training and/or experience required. Minimum 2 years law enforcement, security, or relevant loss prevention experience required. Minimum 1 year patrol officer experience preferred. Must complete and pass, to minimum standards, Illinois Police Academy training within one year of hire. Must be EMT licensed or obtain license of State of Illinois Emergency Medical Technician status within 1 year of hire and maintain current licensing. Must complete system entry process at resource hospital (Loyola University Medical Center) within 90 days of hire and must attend continuing education classes as mandated by EMS regional hospital and department standards to maintain EMT license. Valid Fire Owners Identification Card required. Must be able to successfully complete qualifications with department-issued weapons (.45 caliber, shotgun, .223 caliber, .308 caliber, 45/70 caliber, .375 caliber and .458 caliber) as specified in CZS Police Department guidelines or as otherwise specified by the Illinois State Training Board. Ability to understand and carry out oral and written instructions and prepare clear, comprehensive reports required. Must be able to analyze situations quickly and objectively to determine proper course of action. Must possess strong problem-solving, decision-making and prioritization skills. Ability to work effectively under pressure, meet deadlines and manage time and staff effectively required. Position requires an eye for detail, completeness, and accuracy. Ability to utilize common security and other department equipment including, but not limited to: medical and extrication equipment, computers, portable radios and other emergency equipment required. Must have basic computer proficiency with e-mail, Internet, word processing, and spreadsheet software. Hands-on experience with Microsoft applications including Outlook, Word, and Excel desirable. Must maintain confidence and have an excellent rapport with co-workers and guests; maintain excellent public relations, strong communication and collaborative skills. Maintain a high level of customer service. Ability to handle sensitive information, to distinguish confidential materials and apply Society standards for security and privacy required. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Recruitment Coordinator
Requisition ID# 939WL

This position contributes to the success of the Chicago Zoological Society by providing a wide range of professional and administrative support for CZS recruitment and HR operations in order to support Society hiring needs in an expedient and quality fashion to help shape a diverse workforce of excellence and support all areas of the organization by attracting highly qualified talent and effective management of operations to assure achievement of the Society’s overall goals and objectives.

Responsibilities: Perform and provide support for daily recruitment activities including, but not limited to requisition tracking and management, setting up new requisition folders, including computer set-up, managing internal/external postings and job announcements in cooperation with assigned Recruiter, updating and disseminating weekly Employment Bulletin, conducting phone screens, scheduling interviews, coordinating logistics, details, communications, and interviews with applicants, recruiters, and hiring manager, update Gate List for interviewees, greet interviewees, collect all required paperwork (applications and background check forms), perform and document any required applicant testing and notify recruiter of results, requests and track background checks and keep Recruiters apprised of progress, manage Background Check Authorization Forms, and other duties necessary to support the recruitment function. Coordinate and keep abreast of candidate post-offer physicals with Wellness Program Coordinator and notify Recruiter of results. Serve as primary administrative support for recruitment and designated HR staff. Prepare correspondence and other documents, materials, and reports as requested. Perform general clerical and administrative duties (file maintenance, copying, answering phones, data entry, etc.). Serve as main office contact for the full-time recruitment function, funneling calls and handling inquiries as appropriate. As appropriate, prepare contracts and purchase orders for execution or payment. As assigned, assist with applicant screening, phone interviews, and behavioral interviews to properly assess skill sets and competencies of candidates and to obtain work history, education, training, compensation requirements, and other job-related information to assess organizational fit. Assist in recruitment outreach. Work closely with the Manager, Staffing & Talent Acquisition and recruitment staff to research, identify and maximize current recruitment sources and identify new recruitment sources. Assist in developing and building a diverse candidate pipeline and executing strategies. Research and recommend sources and organizations to Manager, Staffing & Talent Acquisition. Prepare or assist with preparation of job announcements. Assist with and staff internal job fairs. Actively participate in job fairs and recruitment events in the community as requested. Proactively research and recommend opportunities for participation in job fairs. As directed, contact colleges, job fair hosts, and other sources to arrange participation and coordinate details and communications. Help to prepare for recruitment events. Prepare and provide information on organization and job opportunities to cultivate relationships with potential sources and candidates. Manage and support recruiting initiatives, projects, and activities as directed. Maintain appropriate records and documentation of recruitment and other employment activities, decisions, and efforts. Display initiative in independently updating pertinent information on a timely basis. Prepare reports as requested. Maintain recordkeeping and reporting systems in accordance with established practices. Conduct and oversee post-offer follow-up and close-out activities. Work with appropriate HR staff to ensure all recruitment process checklist activities are completed and documented, including but not limited to preparation of correspondence, confirmation letters, and regret letters/communications; preparation of pre-adverse and adverse impact letters when needed. Complete file documentation in accordance with established procedures, send internal notifications to appropriate staff, and update Recruitment Activity log with final information. Send hiring manager IS New Hire Information form with instructions, schedule HR orientation with HR team, schedule required training and notifies hiring manager; add new hire to Gate List, remove all internal and external postings prepare complete new hire paperwork package and hand off to assigned HR staff for processing. Pull all appropriate paperwork (i.e., Authorization & Disclosure forms, EEO-1, forms containing SS# or drivers license number, background check results, etc.) and ensure all paperwork is appropriately routed and filed. Other related duties as assigned to achieve recruitment and department goals and objectives.

Requirements: Bachelors Degree in Human Resources, Behavioral Science, Psychology, or other closely related field or equivalent combination of education and/or experience preferred. Relevant Associates Degree or equivalent coursework in pertinent HR topics, behavioral interviewing training, AIRS training or certification, or equivalent combination of training and/or experience required. Three-five years directly relevant, comparable HR, recruitment, or high-level administrative experience required. Recruitment experience, including recruitment support, screening candidates, behavioral-based interviewing, candidate management, and/or recruitment processes and procedures desirable. Must possess a very high level of detail orientation and organizational skills. Must be able to manage a high volume of work with accuracy and a keen sense of urgency. Excellent organizational, follow-up, follow through, and prioritization skills required. Ability to meet deadlines and carry out assigned duties with minimal supervision required. Excellent multi-tasking ability essential. Must be able to identify tasks to be completed and move forward independently without prompting. Demonstrated initiative and ability to take action on information and resolve non-routine issues using sound business judgment. Computer literacy required. Must be proficient in spreadsheet creation/usage, word processing, email software and Internet. Experience with Microsoft Office Suite (Excel, Word, and Outlook) highly preferred. Experience with ATS systems, HRIS, database, and/or similar systems a definite plus. Highly professional appearance and demeanor. Very strong customer service skills and focus. Strong communications skills, verbal, written and good listening skills. Demonstrated skills in building strong internal and external relationships. Must be able to easily develop rapport with staff at all levels. Team player with willingness to get involved and assume additional responsibilities. Ability to maintain highly confidential information. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus.

This is a busy position supporting multiple staff responsible for recruitment and seasonal employment. Requires a sensitive and outgoing individual who is able to effectively represent the organization and communicate about its mission, vision, and important conservation role. Incumbent must be committed to helping to develop a high-caliber workforce. He/she must be highly flexible and able to respond and adapt to changes and shifting priorities. Must be pro-active, persistent, and helpful, with a solid customer service approach. Incumbent must enjoy a challenge, be passionate about his/her work, and have a commitment to excellence. Work weeks may exceed 40 hours, including possible extended days and/or weekends during busy periods. Some local travel required to attend off-site recruitment or career day events.

Senior Recruiter
Requisition ID# 926WL
This position contributes to the success of the Chicago Zoological Society by providing value-added support for the recruitment function with the goal of hiring the best qualified candidates for available positions, helping to shape a workforce of excellence, and assuring organizational fit with CZS mission, vision, values, and success factors. The Senior Recruiter partners with internal customers to identify recruitment needs and objectives for full-cycle recruitment. Develop and execute recruitment strategies to identify and attract highly qualified candidates. Conducts in-depth screening and thorough behavioral-based interviews. Full- cycle activities include: sourcing, screening, interviewing and facilitate hiring for exempt and non-exempt positions. May oversee activities of Recruiter as requested.

Responsibilities: Assists with and/or manages hands-on daily recruitment process, from posting, sourcing and interviewing to offer negotiations and successful on-boarding of new hires. Establishes relationships and partners with hiring managers to understand business goals and staffing needs, preferred candidate profile and identifies recruitment sources to recommend and implement optimal recruitment strategies. Proactively and effectively manages open positions. Conducts thorough screening and in-depth behavioral interviews to properly assess skill sets and competencies of candidates and to obtain work history, education, training, compensation requirements, and other job-related information to assess organizational fit and refer most qualified candidates to the hiring manager. Review and discuss candidates considered and manager’s selection recommendations including counseling on offer details. Prepares final offer packet for review and approval by required internal approvals for full-time and regular, part-time positions. Negotiates and extends job offers for assigned positions. Prepares Payroll Advice forms for manager’s signature for new hires/rehires. Works closely with the Manager, Staffing & Talent Acquisition to maximize current recruitment sources and identify new recruitment sources; to develop creative sourcing strategies to continually and proactively build a diverse candidate pipeline. Posts job announcements internally and externally (community organizations, university career centers, internet and niche job boards, etc.) Researches and recommends sources and organizations to Manager, Staffing and Talent Acquisition for approval. Prepares or assists with preparation of job announcements. Disseminates information externally regarding available positions, including traditional weekly or biweekly sources. Develops and places internal job postings, website postings, and external job announcements, Help Wanted ads, posts employment bulletin on Intranet weekly, etc. Assures postings are promptly removed once position is filled. Actively participates in job fairs and recruitment events in the community as requested. Proactively researches and recommends opportunities for participation. May contact colleges, job fairs, and other sources to arrange interviews. Prepares and provides information on organization and job opportunities to cultivate relationships with potential candidates. Manages and supports recruiting initiatives, projects, and activities as directed. Corresponds with candidates to notify them of employment consideration and/or keeps candidates informed regarding the recruitment process until position is filled. Partners with hiring managers throughout the process and keeps managers appropriately informed of status of recruitment activities and communications with candidates. Conducts and oversees post-offer follow-up including correspondence, arranging new hire orientation, confirmation letters, pre-adverse and adverse impact letters if needed, complete file documentation in accordance with established procedures, notifications to appropriate staff, etc. Performs testing (as needed) and conducts complete and thorough background and reference checks on all final candidates prior to hire. Maintains appropriate records and documentation of recruitment activity, decisions, and efforts. Assures timely updating of pertinent information. Prepares reports as requested. Maintains recordkeeping and reporting systems in accordance with established practices. Actively contributes towards effective recruiting metrics such as cost per hire, time to fill, customer satisfaction, etc. Other related duties as assigned.

Requirements: Bachelors Degree in Human Resources, Behavioral Science, Psychology, or other closely related field or equivalent combination of education and/or experience required. Minimum five years+ directly relevant full-cycle “corporate” recruitment experience required successfully managing volume including management level and niche positions with results orientation. Non-profit experience and/or agency experience is desirable. Proven ability to actively, creatively, and effectively source candidates through various recruitment strategies not limited to but including targeted research, cold calling, internet, professional networking, etc. Demonstrated knowledge and experience in recruitment function including screening candidates, behavioral-based interviewing, candidate management, capture strategies, offer negotiations, legal compliance and other HR systems, processes and procedures. Excellent organizational and prioritization skills required; strong attention to detail, ability to meet deadlines and handle multiple projects with minimal supervision. Demonstrated initiative and ability to take action on information and resolve complex issues using sound business judgment. Computer literacy required; experience with ATS, HRIS, database, spreadsheet, and/or word processing systems required; Windows 2000 and/or Microsoft applications (Outlook, Word, Excel) experience preferred. Highly professional appearance and demeanor. Strong customer focus and appropriate service approach. Demonstrated skills in collaborative approach to build strong internal and external relationships. Team player with willingness to get involved and assume additional responsibilities. Ability to maintain confidential information. Solid interpersonal and communication skills, both verbal and written. Behavioral Interview Training Certified and AIRS certification a plus. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Training Specialist
Requisition ID# 938SD

This position contributes to the success of the Chicago Zoological Society by partnering with staff, business unit leaders, and the organization as a whole, to help facilitate change and increase organizational performance and employee engagement by designing, delivering, and coordinating high-quality learning experiences via instructor-led and on-line delivery of custom training.

Responsibilities: Assess, develop, deliver, and evaluate a broad spectrum of instructor-led, e-learning and blended learning training programs using proven adult learning and sound instructional design principles to increase organizational performance. Incorporates appropriate blended learning experience in instructor-led and e-learning training programs, including role plays, simulations, team exercises, interactions, group discussions, and lectures. Interfaces with business units and subject matter experts as necessary to complete the development of programs and ensure team collaboration and appropriate input from other departments. Performs training needs assessments with various business units to determine training objectives and determines developmental solutions and programs. Researches, designs, and develops training materials for classroom and computer-based training, incorporating input from business unit groups and subject matter experts and utilizing adult learning theory and instructional design principles. Makes recommendations for the best application of technology, in the design, development, delivery, and evaluation of training programs. Keeps abreast of the best industry technology tools and trends in online education and instructional media. Delivers and facilitates training sessions and webinars as needed. Evaluates the effectiveness of training programs and provides reports and data as needed. Manages projects for multiple, high-impact programs from start to finish under tight deadlines and limited budgets. With the Director of Staff Training and development and the Director of Creative Services, develops marketing and University branded materials consistent with CZS overall branding standards and protocols. Administers training programs, coordinates and administers training program registrations, communications, and maintains all training records, ensuring participant and employer compliance with stated objectives. Performs other related duties as assigned to assure successful achievement of training goals and objectives.

Requirements: Bachelor’s degree in educational development and training, organizational psychology, business, or related field or the equivalent combination of training and experience required. Master’s degree in instructional design, instructional technology or educational technology preferred by not required. Minimum 1-3 years of experience in a position with increasing responsibility in an instructional designer or comparable training professional role. A proven track record of working successfully and comfortable in diverse training roles (course designer/developer, instructor/facilitator, e-learning, training support and administration). Excellent verbal/platform presentation skills. Excellent written communication skills. Well organized with an eye for detail and accuracy. Able to work independently and a proven track record/ability to be flexible in creating effective learning solutions with internal customers. Proven track record in facilitating groups learning and development. Ability to interact professionally with a wide range of people and demonstrate cultural sensitivity by recognizing the needs of a diverse audience. Strong project management skills. Passion for and commitment to conservation, environmental sustainability and making a social impact highly preferred. Knowledge of the fundamental concepts, practices, and procedures used in all phases of instructional design and e-learning development. Computer literate. Proficiency in basic computer software (Intranet, email, work processing, spreadsheets, etc). Working knowledge of design and media development tools such as Illustrator, Photoshop, PowerPoint, Dreamweaver, Flash, Captivate, Premier, etc. required. Thorough understanding of the latest industry technology tools and trends in online education and instructional media. Experience with designing and developing highly interactive e-learning courseware using software such as RoboHelp, Articulate, Captivate, Trivantis, and/or Lectora, or comparable software required. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Experience and/or ability to interact effectively with a diverse, multicultural audience required. Spanish fluency a plus, but not required.

Vice President of Plant & Facilities Management
Requisition ID# 935SD

The Chicago Zoological Society-Brookfield Zoo has an exciting opportunity for an experienced executive-level construction/facilities professional to plan, direct, and oversee all activities related to the Brookfield Zoo physical plant and grounds, including facilities repairs and maintenance, capital construction, grounds and horticulture, and daily operations, for a staff of 85+ full-time workers. This V.P. serves as the senior manager and primary point person for the Brookfield Zoo “campus” and physical facilities including prioritizing, scheduling, and management of capital construction projects and major renovations, as well as systematic maintenance and improvement of all buildings, grounds, infrastructure, and facilities, including preventive and routine maintenance and repairs. Manages division budget and oversees capital construction program including: concept development, detailed design, budget development and cost estimating, construction specifications and inspection, coordination of bid process, assuring appropriate controls, participation of MBE-WBE-DBE vendors, cost and project management, and quality control. Must have experience with computerized work order management systems. Position requires a highly motivated, high energy individual with a strong work ethic, who is outcome-driven, confident, and has strong leadership and management skills. The successful candidate will be highly collaborative, detail oriented, articulate, and able to build strong relationships with all levels of staff and external audiences. Incumbent must enjoy a challenge, be passionate about quality and efficiency, have an appreciation for animals and conservation, and a strong commitment to excellence and the bottom line. Will be expected to be present at various events sponsored by the Society and to travel occasionally as needed. Thus, individual must be prepared to make a significant commitment to the organization. The successful candidate will have a Bachelors Degree in Construction Management, Civil/Mechanical Engineering, Civil Technology, or other relevant field or equivalent (Masters Degree desirable), 7-10 years comparable senior-level experience, including relevant experience in project management, construction, and facilities management, relevant technical knowledge and/or experience of various construction trades, experience using project management software, such as Microsoft Project or Primavera, experience with automated project management/work order systems, experience managing multiple trades, conducting automated workflow planning and efficiency studies, and ability to effectively manage and measure work flow and quality. Experience with unions/ union workers strongly preferred. Strong interpersonal and communications skills required. Requires good presentation skills and a participative, collaborative management style. Strong planning, analytical, problem-solving, follow-up and decision-making abilities required. Must possess solid leadership abilities and be able to effectively delegate, assuring accountability. Must be able to work effectively under pressure, juggle multiple projects, and meet deadlines. Requires proficiency in computer operation and software applications, including email, Internet, spreadsheet, word processing, and database packages. The V.P. of Plant and Facilities Management works closely with other leaders of the organization and as a part of the executive management team to ensure comprehensive and fully integrated efforts, focused on annual and strategic goals. To apply, submit resume, cover letter, and salary requirements to: North Line Partners, phall@northlinepartners.com. Equal Opportunity/Affirmative Action Employer – M/F/V/H – Diversity candidates encouraged to apply.

 

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How to apply for a Regular and Part-time position listed above:

If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the full position title and requisition id# in the subject line to:  greatjobs@CZS.org Microsoft Word format is preferred (Windows XP or lower version format).

If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.

If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the requisition id# in the subject line each time

Additional Information
It is CZS's policy that a full background check process be successfully completed on all final candidates once a contingent offer is extended.  Therefore as part of the employment application process, you must also complete and submit a Background Notification and Authorization form. Based on the requirements of the position, there may be additional forms required as part of the employment application process which will be sent to you separately if required. All full-time positions require a valid Illinois drivers license within 90 days of hire (except for out of state residents who must have a valid license from their state of residence).

Chicago Zoological Society is an EEO/Affirmative Action Employer - M/F/V/D
Please be aware that the Chicago Zoological Society, which operates Brookfield Zoo, is committed to equal employment opportunity and takes affirmative action to employ and advance in employment qualified minorities, females, individuals with disabilities, and veterans. To help us maintain our commitment to affirmative action, we ask that you please answer the questions on the Voluntary Self-Disclosure form. The information will be used solely for recordkeeping and reporting purposes.  Submission of this information is purely voluntary and choosing not to disclose this information will not subject you to any adverse treatment. The form is to be returned to the Chicago Zoological Society’s Human Resources Department. It will be kept separate from your application for employment.  We appreciate your willingness to assist us. 

ADA Accommodations
The Chicago Zoological Society strives to ensure that all applicants with disabilities are provided with reasonable accommodations that will enable them to complete the application process. In order to do so, we invite applicants with disabilities who need an accommodation in order to apply for a position to complete and submit this ADA Accommodation Request Form as early as possible in the application process. Submission of this information is strictly voluntary.

• ADA Accommodation Request Form for Applicants
• Accessibility Information at Brookfield Zoo