Frequently Asked Questions


   
      

Purchasing Options

What form of payments do you accept?
We accept cash, personal check, American Express, Discover, Visa, and MasterCard.

Become a member today! There are four great ways to join:

Purchasing online: Join online now! You’ll receive a link to a temporary membership card to print at home. No need to wait in line. Use the temporary card to immediately enjoy free admission and free parking at the main entrance. Any tickets included with your chosen membership level (like guest admission or attraction) will be mailed with your permanent membership card in approximately three weeks. Tickets and passes cannot be picked up at the zoo.

Purchasing at the Zoo: Visiting soon? Become a member at either of the zoo’s entrance as you begin your day at the zoo. You’ll receive a temporary membership card (for immediate admission to the zoo) and all tickets included with your chosen membership level (like guest admission or attraction). When you arrive at the zoo, you will be charged the parking fee. Be sure to present your parking receipt that same day when making your membership purchase and the fee will be deducted from the cost of your membership.

Purchasing by phone or mail: Planning ahead or renewing your membership early? When purchasing a membership by phone or mail, any tickets included with your membership level (like guest admission or attraction) will be mailed with your permanent membership cards in approximately three to six weeks depending on the time of the year. Tickets cannot be picked up at the gate.